Reviews

Leave us a review on your favorite review website.

CoolToday has always maintained the highest standards in customer service and satisfaction. We believe in giving our customers the best. While you can always take our word for it, you don’t have to. Read what our customers are saying about us.

Average Rating

(4.8 of 5) - 110 Reviews
July 24, 2019
Jean R
5/ 5stars
Todd is a professional A/C technician a kind person and a good salesman. I will definitely recommend him. ⭐️⭐️⭐️⭐️⭐️
Source: Google
July 24, 2019
Gary W
5/ 5stars
They provide excellent service, great follow-up with details about the service call and any follow-up work that needs to be done!
Source: Google
July 23, 2019
Valerie M
5/ 5stars
Randy Bolduc, Technician at Cool Today was very professional and efficient. He was patient and answered all of our questions about the problem we were having with our HVAC. He was persistent in finding and resolving the problem.
Source: Google
Responded on July 24, 2019
It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 23, 2019
Scott P
3/ 5stars
Ricky did a satisfactory job with the exception of parking in front of my driveway so I couldn't pull in after working a 13-hour day.
Source: Google
Responded on July 24, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 18, 2019
MRS. P
1/ 5stars
Two days ago RYAN from Cool Today came to my home to discuss duct work and a new HVAC system. He was so disrespectful as he completely disregarded me (the homeowner) and opted to only speak to my husband, although my husband was busy at the moment. When Ryan did speak to me, he acted as though I couldn't comprehend what he was saying. It's 2019, WOMEN ARE MORE THAN CAPABLE TO BE SPOKEN TO DIRECTLY. I was disgusted and called to request another salesman come out to our home as I was STILL willing to give them another try after this awful experience. They did work for us under previous ownership about 8 yrs ago and we loved them. So the next guy Cool Today scheduled to come to our home was MIKE. He couldn't figure out why he was being sent out to our home after Ryan already had him email me pricing 2 days ago. I explained my experience with Ryan was awful and he was being sent to come out today because I requested someone else. Mike didn't bother to apologize for that experience, which is what most salesmen do naturally. Mike moved along and confirmed for 4pm. I said ok. Mike confirmed at 10AM...it is now 5:54PM and HE IS A NO SHOW. I called customer service at 5:30 to ask what was going on or if anyone was coming out. Mike TEXTED me only after I followed up to let me know he wouldn't be able to make it out to my home until 8pm or he could come Saturday. After wasting so much time with this company, I let him know Cool Today has ZERO respect for home owners or their time and told him I am no longer interested. He texted back to tell me "my window was 4-6pm". I'm not sure what difference that made because he had no intentions of telling me he couldn't come until 8pm until I called to ask. VERY UNPROFESSIONAL! It's a shame, I used to love this company under previous ownership. It appears I saved myself from lots of stress and bad business.
Source: Google
Responded on July 19, 2019
We are very sorry for your recent experience with Cool Today. This is not at all customary with our workmanship and service history. Please be assured that it is always our desire to accommodate you with utmost respect and integrity. We sincerely apologize for the frustration and inconvenience you experienced. I have brought this to our Quality Assurance Manager's attention. Sincerely, Lisa Luhmer, Customer Service Representative, Plumbing Today, 941-921-5581 x.115
CoolToday Management
July 18, 2019
C. W
5/ 5stars
We went with a inferior brand from a different company and luckily they had a money back guarantee because the system was soaking wet and dripping heavily. Their Rep said that was "normal". Yeah, right. Cool Today came in with a top shelf system which was expertly installed by a young man named Kenny and we were super well looked after by Matthew Hughes. They took the time to add insulation to the exterior of the unit and happy to report it is not "sweating" at all, as Matthew promised. I add my 5 star review to the other nearly 4000. These guys are great.
Source: Google
Responded on July 18, 2019
Welcome to the Cool Today family! It certainly was our pleasure to come to your rescue, and our technicians will be pleased to hear how happy you were with their professionalism and expertise. We very much appreciate you spreading the good word about your experience! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 16, 2019
gale g
5/ 5stars
Kevin Keys was great, thorough and verynprofessional.
Source: Google
Responded on July 17, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 13, 2019
Irene A
5/ 5stars
Great company and our technician Alayna was awesome and a hardworking girl. She definitely got the job done. Highly recommend this company and this tech.Irene and Doug
Source: Google
Responded on July 14, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 13, 2019
thomas s
5/ 5stars
Source: Google
Responded on July 14, 2019
We enjoyed assisting you to maintain the comfort of your home. Our goal is to provide 100% satisfaction each time we visit. Your compliments are rewarding and appreciated. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 11, 2019
Michael M
5/ 5stars
These guys are very professional, and I would use them again..
Source: Google
Responded on July 13, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technicians provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 11, 2019
Derk B
5/ 5stars
Source: Google
Responded on July 11, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 11, 2019
Amanda F
5/ 5stars
Source: Google
Responded on July 11, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 11, 2019
Stephen R
5/ 5stars
Jade Hynal was great! He called ahead of his arrival, which I appreciate. He was professional and worked efficiently. Answered all of our questions without being to talkative. It as a pleasure.
Source: Google
Responded on July 11, 2019
Thank you for posting a favorable review on behalf of our technician. It means a great deal to us that you shared your 100% satisfaction. We look forward to serving you and your home for many years to come. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 11, 2019
Paul M
5/ 5stars
Kim did the 6-month maintenance on my AC system today. She has performed this maintenance for the past 6 years since the system was installed. She is professional, knowledgeable, thorough, and courteous, and always answers any questions I may have about the system. She is an excellent technician.
Source: Google
Responded on July 11, 2019
We are very pleased that you found our technician to be an asset to Cool Today! Thank you for taking the time to share your 5-star comments with our company and the online community. He has been certified to provide expert advice and trained to provide you with the best customer service available. It is our pleasure to give you the best from Today! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 11, 2019
Robert S
5/ 5stars
He was very pleasant and easy to work with. He also seems to have a good understanding of our AC system.
Source: Google
Responded on July 11, 2019
We enjoyed reading your review and appreciate you sharing your kind words with us. Thank you for acknowledging our technician’s customer service skills and technical knowledge to assist you with air conditioning maintenance. We look forward to our next visit. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 11, 2019
Terry M
5/ 5stars
Source: Google
Responded on July 11, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 11, 2019
MELISSA M
5/ 5stars
Source: Google
Responded on July 11, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 11, 2019
donald h
5/ 5stars
Courteous and to the point. There was an issue with some of the landscaping interfering with their checking the back flow device and they were very careful in handling that.
Source: Google
Responded on July 11, 2019
Our priority is that you receive exemplary service, and we appreciate you taking your valuable time to recognize our efforts. You are the reason we strive every day for full satisfaction. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 11, 2019
Susan J
5/ 5stars
Absolutely Amazing. I called at 7 am and had AC by 2 pm. Joe was very kind and informative. He seemed very sincere about trying to make sure we had the AC up and running asap. He was very knowledgeable and educated about his trade. I am so thankful for this company and my family is benefiting from there service.
Source: Google
Responded on July 11, 2019
Thank you for the favorable review you gave our technician. We agree that he is a meticulous expert in his field. It was satisfying that you decided to share your complete satisfaction with us. Thank you, once again, for your kind words. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 11, 2019
Ter M
5/ 5stars
good technician
Source: Google
July 11, 2019
JoAnn H
5/ 5stars
Source: Google
July 11, 2019
Craig M
5/ 5stars
Great technician! Thanks, Jim. Prompt, professional, knowledgeable and courteous. Happy to have Cool Today available for all services they provide in this area.
Source: Google
July 11, 2019
it's m
5/ 5stars
Source: Google
Responded on July 11, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 11, 2019
Mary R
5/ 5stars
Michael Cozy was professional and knowledgeable and gave me useful information regarding my heat pump system.
Source: Google
Responded on July 11, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 10, 2019
Enid R
5/ 5stars
For V98 on 7-8-19: Though the technician, Michael Cozy, was not able to complete the 6-month check on my mother's old wall unit at V98, due to the unit having a leak, he was very knowledgeable about the causes of this situation and offered some viable solutions should we decide to make repairs. He didn't pressure us into an immediate decision. He was very considerate and professional.For V136 on 7-8-19: The technician, Donald Davis, was very courteous and explained what he was doing as he went through all the steps performing the 6-month maintenance check on my unit. He answered questions and I was very comfortable watching him work. Nothing was rushed. Very professional.For V98 on 7-9-19: AC Contractor, Rick Kinsella, came to our villa and discussed various ac units he had seen in our community and their features. We decided on another 2-ton Bard Wall unit to replace the 10 year + unit that was ineffective now. Rick did not pressure us into changing our minds and was genuinely considerate that we were comfortable with continuing with the Bard line of wall units. After some discussion, we accepted the proposal Rick had drawn up. Rick demonstrated the qualities we could truly appreciate and trust in a company. For V98 on 7-10-19: Today Ronnie McNatt, the installer, arrived early to take down the old Bard wall unit and put up the new Bard wall unit. I observed them the entire time. They handled the removal the old unit without any problem or damage to the wall area where it hung. The installation of the new unit was done with equal care and ease. At the completion of the work the unit failed to operate, but Ronnie quickly figured out the problem and performed a temporary fix of the defective part so our unit would function until the proper new part was ordered and put in. Even the wall area where the new unit hung was left clean.
Source: Google
July 10, 2019
Vallie C
5/ 5stars
Source: Google
July 10, 2019
Flo W
5/ 5stars
Mike took the time to explain things to me, even though I had used another company to buy a new AC system. I will definitely keep in touch and consider what he advised me.
Source: Google
July 10, 2019
Cindy B
5/ 5stars
Source: Google
Responded on July 11, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 10, 2019
Dawn S
5/ 5stars
Source: Google
July 10, 2019
Susan G
5/ 5stars
Source: Google
July 10, 2019
Jodie D
5/ 5stars
Brian did a great job along with Steven. Very professional.
Source: Google
July 9, 2019
Thomas R
5/ 5stars
Was super pleased with Lancelot’s work. He represents Cool Today extremely well tom
Source: Google
Responded on July 10, 2019
We are very pleased that you found our technician to be an asset to Cool Today! Thank you for taking the time to share your 5-star comments with our company and the online community. He has been certified to provide expert advice and trained to provide you with the best customer service available. It is our pleasure to give you the best from Today! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 9, 2019
Katherine R
5/ 5stars
Source: Google
Responded on July 10, 2019
We enjoyed assisting you to maintain the comfort of your home. Our goal is to provide 100% satisfaction each time we visit. Your compliments are rewarding and appreciated. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 9, 2019
Vinny B
5/ 5stars
Technician messaged me and called to inform me he will be on-time. When he arrived he was very professional and very friendly. Would highly recommend Cool Today to anyone, anywhere, and anytime.
Source: Google
Responded on July 9, 2019
We are so pleased that you took your valuable time to post a review on your excellent service with us. It is our pleasure to be of service! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 9, 2019
Catherine B
5/ 5stars
Source: Google
Responded on July 10, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 9, 2019
Paul C
5/ 5stars
Kim was timely and professional. She is a great person and we always want her to be our Cool Today technician.
Source: Google
July 9, 2019
Lesley H
5/ 5stars
Source: Google
Responded on July 10, 2019
We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 9, 2019
Cynthia L
5/ 5stars
Source: Google
Responded on July 10, 2019
We appreciate your rating and will share your comments with our management and staff. It truly is our pleasure to be of service to you and your home. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 9, 2019
Mario L
5/ 5stars
Source: Google
Responded on July 10, 2019
We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 9, 2019
Thomas R
5/ 5stars
Andrew was very professional
Source: Google
Responded on July 10, 2019
Thank you for the favorable review you gave our technician. We agree that he is a meticulous expert in his field. It was satisfying that you decided to share your complete satisfaction with us. Thank you, once again, for your kind words. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 8, 2019
Holly B
5/ 5stars
Jeremy was out today to inspect what we thought was another leak in the evaporator coil (replaced Aug 2018 and again under warranty April 2019). He was extremely thorough in inspecting for leaks, cleaning out drain lines, checking connections, etc. He explained everything he did and was friendly, kind and professional. Everything checked out, so fingers crossed we don’t have any further issues with our only 4.5 year old unit.Thanks Jeremy and Cool Today for being prompt in scheduling and service!
Source: Google
Responded on April 12, 2019
It is our pleasure and privilege to service you and your home. Thank you for letting us know that you were pleased with your technicians. Our priority is that you receive exemplary service, and we appreciate your time to recognize their efforts. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 8, 2019
Pam C
5/ 5stars
I love all the todays.Pam
Source: Google
Responded on June 25, 2019
Our priority is that you receive exemplary service, and we appreciate you taking your valuable time to recognize our efforts. You are the reason we strive every day for full satisfaction. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 8, 2019
Sher A
5/ 5stars
Great Service Always from Cool Today
Source: Google
July 8, 2019
George C
5/ 5stars
Source: Google
July 8, 2019
Toto P
5/ 5stars
Source: Google
July 8, 2019
Laura B
5/ 5stars
Source: Google
Responded on July 9, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 8, 2019
June F
5/ 5stars
Source: Google
Responded on July 9, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 8, 2019
Karen H
4/ 5stars
Source: Google
Responded on July 9, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 8, 2019
Jo A
5/ 5stars
Very knowledgeable, and helpful.
Source: Google
Responded on July 9, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 8, 2019
Wayne R
5/ 5stars
Michael diagnosed our problem with the A/C quickly. He explained our options and arranged for an advisor to meet with us the same day!Phil Shore is a true subject matter expert! He is very professional in how he deals with his customers and takes the time to understand our HVAC needs!
Source: Google
Responded on July 9, 2019
We are so pleased that both our technician and comfort adviser provided you with top-quality service and advice on your air conditioning system. We are dedicated to give you a professional response, and one of our goals is to arm you with options that allow you to make the best possible choice for your home. We hope you come to expect this each and every time we service you and your home. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 7, 2019
Amy B
5/ 5stars
Very professional. Took great care to protect the house. Wore slippers over shoes and/or laid a tarp down wherever work was done. Left the site clean and neat. Installation was completed in a timely manner. Polite and answered all my questions. I would highly recommend.
Source: Google
Responded on July 8, 2019
It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 7, 2019
Tom H
5/ 5stars
Courteous, knowledgeable, personable and professional... we would definitely welcome Brian back.
Source: Google
Responded on November 14, 2017
#930843. We appreciate your rating and will share your comments with our management and staff. It truly is our pleasure to be of service to you and your home. Thank you! Sincerely, Austin Leach, Customer Service Representative, Cool Today, 941-921-5581 x.115 √
CoolToday Management
July 6, 2019
Lisa M
5/ 5stars
Friendly and knowledgable. Thank you!
Source: Google
Responded on March 11, 2019
J#1156542. We appreciate you sharing your positive rating. We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 6, 2019
Ed L
5/ 5stars
Edwin knows his field. He has excellent technical knowledge and, unlike some, is a good troubleshooter, not a parts changer.
Source: Google
Responded on July 8, 2017
#920152. It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Austin Leach, Customer Service Representative, Cool Today, 941-921-5581 x.115 √
CoolToday Management
July 6, 2019
Robert S
5/ 5stars
Source: Google
Responded on July 6, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 6, 2019
Pamela H
5/ 5stars
Source: Google
Responded on July 6, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 6, 2019
Connie Y
5/ 5stars
We sought 4 quotes from different companies. Phil was amazing. He took the time to answer all our questions. He is very knowledgeable. It was no brainer that we would pick Cool Today to install our new AC system.
Source: Google
Responded on July 6, 2019
We are so pleased that our comfort adviser provided you with top-quality service and advice on your air conditioning system. We are dedicated to give you a professional response, and one of our goals is to arm you with options that allow you to make the best possible choice for your home. We hope you come to expect this each and every time we service you and your home. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 6, 2019
Ben D
5/ 5stars
very good
Source: Google
Responded on July 6, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 5, 2019
leonard g
5/ 5stars
Source: Google
Responded on July 6, 2019
We appreciate you sharing your positive rating. Please call upon us anytime you need our services. It is our pleasure to assist you. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 5, 2019
Patricia S
5/ 5stars
Source: Google
July 5, 2019
Curtis N
5/ 5stars
Source: Google
July 5, 2019
Joel E
5/ 5stars
Source: Google
July 5, 2019
Carol S
5/ 5stars
Tom is the best!!
Source: Google
Responded on May 6, 2019
J#1172787. Our goal is to provide you with the best service experience each and every time you call upon us. Your satisfaction is our priority. We thank you for the many opportunities you have allowed us to help you with your service needs. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 5, 2019
John F
5/ 5stars
Rick was great! Very professional and informative. Answered all my questions thoroughly. Highly recommend.
Source: Google
Responded on July 6, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 5, 2019
J F
5/ 5stars
Source: Google
Responded on July 6, 2019
We enjoyed assisting you to maintain the comfort of your home. Our goal is to provide 100% satisfaction each time we visit. Your compliments are rewarding and appreciated. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 5, 2019
steve r
5/ 5stars
Kevin was very personable and very professional.
Source: Google
Responded on July 6, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for acknowledging our expert technician! Our priority is that you receive exemplary service, and we appreciate your time to recognize his efforts. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 4, 2019
Carol L
5/ 5stars
Source: Google
July 4, 2019
Paul H
5/ 5stars
Source: Google
Responded on July 4, 2019
We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 3, 2019
Joel E
5/ 5stars
Quick and professional service.
Source: Google
Responded on July 4, 2019
Our priority is that you receive exemplary service, and we appreciate you taking your valuable time to recognize our efforts. You are the reason we strive every day for full satisfaction. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 2, 2019
L S
5/ 5stars
My request for service was quick, they got me in the same day, I now have cold air again & Jeremy was awesome! Definitely my new AC company. And was delighted to meet Papa John the other day!
Source: Google
Responded on July 2, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 2, 2019
Gary S
4/ 5stars
First visit was just a maintenance inspection. Time will tell if the rating will go up or down.
Source: Google
Responded on July 2, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 2, 2019
Winston R
5/ 5stars
Source: Google
Responded on July 2, 2019
We enjoyed assisting you to maintain the comfort of your home. Our goal is to provide 100% satisfaction each time we visit. Your compliments are rewarding and appreciated. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 2, 2019
Lucy W
5/ 5stars
Source: Google
Responded on July 2, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 2, 2019
Corey E
5/ 5stars
Source: Google
Responded on July 2, 2019
Our goal is to provide you with the best service experience each and every time you call upon us. We all enjoy being of service to you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 2, 2019
Lydia B
5/ 5stars
Todd is a great job.
Source: Google
Responded on July 2, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 2, 2019
Jeff W
5/ 5stars
Source: Google
Responded on July 2, 2019
Thank you for choosing CoolToday. We dedicate ourselves to you and the comfort of your home. Thank you for inspiring us to deliver the best service in the area and to give you the best from TODAY! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 1, 2019
Ron C
5/ 5stars
Kenny and his team did an awesome job of installing our new A/C system. He had to deviate from the original plan and came up with an alternative that worked out better on the location and placement of the equipment. He answered our questions, and worked along with his crew to get the job done close to the timeframe he committed to. All of the guys were considerate of our house and did a good job on the cleanup. Now we just have to live with the system for a few days and make sure it is working perfectly! July 1, I had Brian come to my house to check on an issue that turned out to be a “ non issue”. He explained how the system worked, checked out everything and performed some maintenance. He was courteous, professional and a easy to work with. So far, The A/C side of Cool Today have been excellent and very customer driven.
Source: Google
Responded on July 2, 2019
It is our pleasure and privilege to service you and your home. Please be assured that you will continue to receive the time-honored service you deserve and have come to expect from CoolToday. Thank you for acknowledging our hard-working technician. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 1, 2019
Marykay C
5/ 5stars
I want to give a shout out to the Cool Today plumbing company out of Dunedin. I had a slow draining tub driving me crazy. I hate that because the tub is always dirty then and has to be washed every day because of the slow rate of draining. But at the neighbor's suggestion I contacted Cool Today and on a weekend no less and I got booked for a Monday appointment... right quick. A great fellow named Kyle Meyerdirk came out and gave me half gallon jug of non toxic liquid guaranteed to eat away what is built up in the pipes. Only available from plumbers. I am trying it now. It is an organic, natural liquid that has been proven time and again to get the job done. I am very impressed with this company. The are professional, lots of communication and as soon as the plumber left I was sent an email and a text message asking me how the visit went. Just a great company . I will add to this story so you can see the results. I am positive that the results will be just great.
Source: Google
Responded on July 2, 2019
It is our pleasure and privilege to service you and your home. Thank you for letting us know that you were pleased with your technician. Our priority is that you receive exemplary service, and we appreciate your time to recognize his efforts. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 1, 2019
Jeff B
5/ 5stars
Christopher G was courteous and professional. Work was performed as explained. Pleased with my maintenance contract with CT.
Source: Google
Responded on July 2, 2019
Thank you for the favorable review you gave our technician. We agree that he is a meticulous expert in his field. It was satisfying that you decided to share your complete satisfaction with us. Thank you, once again, for your kind words. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 1, 2019
Kayla M
5/ 5stars
Source: Google
Responded on July 2, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 1, 2019
User F
5/ 5stars
I had Rick come over today and give me an estimate . He was very nice and professional. His price was a little higher than I expected but not out of the ball park. He has the second lowest bid for a complete AC replacement. I may call them and see if he will match his competition price. I really want to do business with this company it’s just a 550.00 price difference. I am gonna call them and ask. I will chime in later if they accept.
Source: Google
Responded on July 2, 2019
We are pleased that you were fully satisfied with the level of service we provided. We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 1, 2019
Jim H
5/ 5stars
Source: Google
Responded on July 2, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 1, 2019
Kristian A
5/ 5stars
Always on time and professional. Michael is a great tech.
Source: Google
July 1, 2019
scott p
5/ 5stars
Cool Today is a very easy company to do business with. I have used them for both my electrical and Air Conditioning. The technicians are professional and courteous. They take the time to explain what is wrong.I have requested Tom Welsh (electrician) on more than one occasion. Tom is highly skilled and has proven that he doesn’t replace things that do not need to be replaced. What is very comforting is that I never feel that I am being taken advantage of, and that the cost of repairs is competitive and fair.
Source: Google
July 1, 2019
Joanne I
4/ 5stars
Source: Google
Responded on July 1, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 30, 2019
Jeff N
5/ 5stars
Source: Google
Responded on July 1, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 30, 2019
John W
5/ 5stars
Jordan was excellent & we appreciate the Sun response
Source: Google
Responded on June 30, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 29, 2019
Marta G
1/ 5stars
I was grateful that he came out as quickly as he did! Unfortunately it’s NOT the company techs I have issue with, its the ownership or upper management that stinks! Spent $9,000.00 on this unit and it’s been down more than it’s been up!! Too many issues, too many times! When spouse calls to ask owner to call, we’re told no problem but there’s NEVER A CALL BACK!!I can’t say enough rotten about this company from plumbing to AC units you’re much better off with another company! This really perturbs me to have say such things about a small business but this ownership needs to WAKE UP!!Again not a reflection on the techs as it starts at the top!!
Source: Google
Responded on March 30, 2019
J#1156098. Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 29, 2019
Ed F
5/ 5stars
Our serviceman, Paul, was the most informative and patient technician ever. A real professional who explained carefully what he was doing, was ultra careful with booties while walking in the house, and was especially courteous and reassuring to us regarding our "NEST" feature. Be totally comfortable if you learn Paul is answering you call for service at COOLTODAY.
Source: Google
Responded on June 30, 2019
Thank you for acknowledging our hard-working technician. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 29, 2019
Colette P
5/ 5stars
Source: Google
Responded on June 30, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 29, 2019
Amnara P
5/ 5stars
Joe DiVerde did awesome. Well prepared and very knowledgeable about their product. He explained everything we needed to know to make a decision. We are now waiting on the crew who is coming in a couple days to install our new A/C unit.
Source: Google
Responded on June 30, 2019
We are so pleased that our comfort adviser provided you with top-quality service and advice on your air conditioning system. We are dedicated to give you a professional response, and one of our goals is to arm you with options that allow you to make the best possible choice for your home. We hope you come to expect this each and every time we service you and your home. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 29, 2019
Darrell C
5/ 5stars
Mike was prompt and courteous. Gave us a good price and multiple options. Really could not ask for more.
Source: Google
Responded on June 30, 2019
We strive to make your every experience with us a positive and pleasant one. It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We enjoy assisting you to maintain the comfort of your home. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 28, 2019
Janice W
5/ 5stars
Source: Google
Responded on June 28, 2019
We appreciate you letting us know that you enjoyed your service! You are the reason we strive to create a great experience. Thank you for inspiring us to deliver the best service in the area and to give you the best from TODAY! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
June 28, 2019
Mario M
5/ 5stars
Source: Google
Responded on June 28, 2019
We enjoyed assisting you to maintain the comfort of your home. Our goal is to provide 100% satisfaction each time we visit. Your compliments are rewarding and appreciated. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 28, 2019
Jeanne S
5/ 5stars
Source: Google
June 28, 2019
Erik S
5/ 5stars
Lancelot from Cool Today was outstanding! He was friendly, knowledgeable, and efficient. In the future we will be sure to get him to do any work we have. Outstanding service!
Source: Google
June 28, 2019
Ernest A
5/ 5stars
Source: Google
June 28, 2019
jacquie m
5/ 5stars
Source: Google
Responded on June 28, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
June 27, 2019
tasnim k
5/ 5stars
Source: Google
June 27, 2019
Barbara F
4/ 5stars
Source: Google
November 1, 2018
Taylor C
5/ 5stars
Joe Z is hands down the nicest most honest repair person I have ever had in my home! He was able to diagnose the problem and had my air back on in such a short amount of time! Thank you Cool Today.
Source: Facebook
October 2, 2018
Donald R
5/ 5stars
Todd Krause,arrived promptly,was very knowledgeable,answered our questions.
Source: Facebook
September 27, 2018
Hedy H
5/ 5stars
Jamarcus was beyond wonderful yesterday and very thorough with his job! He got my sink drain flowing great from up on the roof...and it even increased the power of the water coming out of my faucet in the kitchen! I SOOOO recommend him and this company for your plumbing needs! They are even coming back out to do a camera inspection on Friday of the line! WOW
Source: Facebook
September 17, 2018
Vincent L
5/ 5stars
Bought a new air conditioner about a week ago--Had the air conditioning ducts cleaned today--First time in 30 years--Chris Norris & Ron White were excellent service people--Came at the given time , were knowledgeable, and very efficient in their work--Explained what they were going to do and completed the job in excellent time--I liked that the company told us ahead of time what we could do to make the job go more smoothly(clearing areas below the vents and returns so that we saved time and aided in the operation)--Been with the company since 1978 (N&M then Cool Today)and have had multiple Installations and services provided from them--No complaints, great service--
Source: Facebook
August 18, 2018
Brian H
5/ 5stars
These guys were awesome. They worked from 9-6 in the heat and then through a thunderstorm. Their work was excellent and I would highly recommend their services. I was very pleased with everything they did for us!
Source: Facebook
July 27, 2018
Sunny R
5/ 5stars
I needed a new a/c provider and my friend recommended CoolToday. I decided to replace my unit and had the pleasure of Michael R. and Erich T. as my installers. They were on-time, professional, courteous, and meticulous. I have a 3-story home so they got a lot of exercise that day but made the job look effortless. I have confidence that CoolToday is the right choice for me. Thank you Mike and Erich for all your hard work.
Source: Facebook
July 21, 2018
Karen B
5/ 5stars
Very nice and professional. Quick service. I'm glad I purchased the service plan. :)
Source: Facebook
July 20, 2018
Rosetta P
1/ 5stars
It's beyond my understanding how unintelligent these people are. My elderly mother wanted an outside door bell to hear the bell ring from outside. There was nothing originally wrong with the first doorbell a service man comes to install two different doorbells which buzzed inside my mom's house and charged her a couple of hundred dollars. After I called to complain several times before I was going to do a better business bureau complaint, I spoke to Mr. Steve Spangler who I t...hought I understood what my dilemma was. Today, after a very long period of wait, the new bell comes in and I speak to the service man. I told him what the original dilemma was. What do I come home to? Another doorbell inside the house that is not a bell, which doesn't seem to be connected right, and still are original request was never met. My mother still doesn't have an outside doorbell in case she's outside to hear if someone comes to the door. What a poorly-run company. It's not rocket science!
Source: Facebook
July 19, 2018
Jonathan C
5/ 5stars
Good guys.
Source: Facebook
July 16, 2018
Mary P
5/ 5stars
Great experience. Late in the day call he was still enthusiastic about my fan install!
Source: Facebook