Reviews

2019 Warrantee specialist Paul helped us understand how our zoned new air conditioning works with our new thermostat -- both recently provided by Cool Today. He was professional, thorough in his checking, and clear in his explanations to us. He also was patient in answering our questions, giving us confidence in his expertise. Bravo again to Cool Today.2017 Technicians Jon and Phil performed a vacuuming clean and then sanitizing of the cooling/heading system in our home and also repaired some damaged areas in the ductwork. They were courteous, on time, and explained the steps they were doing. As new Sarasota home owners, we are new air conditioning customers of Cool Today, and have been happy with both the standard services and this additional system evaluation that we requested and the subsequent services.

Every time they provide service I think it can’t be out done, but then they do

So knowledgeable and polite. From putting protective booties over his shoes before entering my home to his final goodbyes when he left, I was completely happy with his service as I always am when using Cool Today.

Andrew was very knowledgeable and quick doing his work , I’m very happy with his performance .

Jeremy was very conscientious and pleasant. Took great care to do a good job. Thank you Jeremy.

Kevin was wonderful. He is professional, courteous and competent. I could not be more pleased with the service I received.

Robert was very professional and friendly. The work was performed as expected. The office was very nice on the phone. Very good price. Maybe Robert could smile for his next photo. He is way nicer than his photo appears.

Jeremy, still need the pictures you took so we can show the pest control guy.

Jimmy was here quickly and gave us a phenomenal price on a 2 stage AC and water heater.

Todd did it fabulous job. Very professional. Called before he was coming. Polite courteous I give him A plus :)

Mike was great. Full of valuable information, very helpful.

Great service

Smooth installation of New System. Cleaned up completely and put everything in the garage back exactly the way it was before.

Reliable, thorough, showed up when they said they would(rare in swf). Got Lance as HVAC tech who was very knowledgable about systems( I work in construction and that is harder to find than one would think). Cooltoday also has a good CRM system so they can easily see prior work done at my house while onsite. Great inexpensive preventative maintenance!

This is a fantastic company with great employees. I had an AC unit installed by then about 2 years ago now when my last unit went down. They had the old unit out and the new in and running in about three hours. They even provided my with a portable AC unit to keep my room cool for the evening before they came out to replace the AC system. Since then, I have had them out three times to do routine maintenance/cleaning/cutting new filters and though each time it was a different technician, they were all professionals. I also had them do my backflow preventer testing when it was due. When I need a new water heater, I know who I will be calling.

Very pleasant and easy to deal with. Answered all our questions.

Kim is a Fantastic technician!!She is a true professional..Thanks for the great service.LuAnne KirschnerAnother great job by Kim today! She provided excellent service!! Thank you Kim!LuAnne KirschnerKim is always prompt, friendly and knowledgeable.. great service today!Thanks again Kim!!!LuAnne KirschnerKim always does a great job! Professional, prompt and knowledgeable.Thank you Kim

These are the adjectives I would use to describe Melvi: Prompt, pleasant, positive thinker, resourceful, efficient, cheerful, thoughtful. He was faced with a real challenge and he got the job done.

Edwin C. and Cool Today are excellent providing quality service and communication. I also really appreciate the service support of Rob W. He demonstrates care and dedication!

The service person was early(he called first). He was confident, polite, and very pleasant.

Ver prifessional, efficient. Fixed the problem in an hour. My home is cool and comfortable now!

Very professional service.Courteous service. Would highly recommend them. Thank you.

Excellent service

Have relied on Cool Today since 2015 - when they installed our first new AC system since moving to Florida in 2013...Now in our second home - Jimmy Mullen again helped expertly guide us through all the configuration options - and are now installing a new high efficiency system in this home as well...The service technicians have all been courteous and professional as well....You cannot go wrong with Cool Today

Christopher Gruen did a fine professional job for me today. He telephoned to predict his arrival and showed up exactly when he said he would.He explained many issues with my aged A/C and pointed out reasons why I should have it replaced. He listened to my responses and used terms that I showed I knew, such as watts and starting current and temperature differential. He outlined the many ways in which my A/C may be unequal to summer's heat, and mentioned discounts that may be available, but only for a short time. I am considering having Cool Today replace my inside and outside units before summer 2019.He serviced the unit and said it would do its best to keep us cool.

Always thorough and professional.

Steven is always on time and does a incredible job!

Ryan arrived on time and answered my questions thoroughly. He completed the job as expected and cleaned up afterwards. Excellent service!

Clayton and the installation team got to our home on time, started work, were fast, neat and very professional. They kept me informed of how things were progressing and answered any questions I had as the installed progressed. Their work was excellent and they thoroughly cleaned up when they were down. Clayton took me through the setup and completed all the paperwork as required. Cool Today has been excellent to work with and I expect that the ongoing service contract will meet the same level.Justin did our yearly maintenance. He informed us of his expected arrival, got to our home on time, checked over our system, made any needed recommendations and was neat, thorough and informative. Another great experience with Cool Today. Thank you.

We've had AC technicians coming in twice a year for five years, and the one who came today, Chris, was by far the most efficient and definitely the most tidy. There was not one flake of insulation on the floors after he serviced the attic unit, and he was just as helpful as he was tidy. Great thanks!

Great service today from Cool Today's Daniel Gilmore, the kind of prompt, knowledgeable and courteous service I've come to expect from this outstanding company. Daniel was able to instantly diagnose a noise I was experiencing every time the heat turned off and remedy the problem. He did a complete and thorough maintenance check and also recommended the addition of a purifier system, which he promptly installed. Excellent service!

Excellent! Technician had a slightly challenging modification to make. He dove right in, figured out a plan of attack and completed the job quickly and creatively.

Awesome job done by the installers that came to our home today. Paid attention to detail and were very friendly.

Did a maintenance tune up. Paid attention to details, Very Polite.

Destin was wonderful— he took the tine to explain everything so that I understood.

Rick Knight was our Cool Today maintenance representative and was cordial, professional, & most informed re our two A/C units. He recommended preventative options which we took advantage of. Thanks Rick & Cool Today!!Larry/Sara Myers

Nick and Chandler from Cool Today were at my home to install a new A/C system.They were the best A/C specialists we have ever had the pleasure to work with. Courteous, and extremely competent.I highly recommend Cool Today.

He is simply the very BEST!!

Always notified of appt in plenty of time. Professional and knowledgeable, explains service on maintenance calls. Very happy with this company.

Kim Whellmen performed her usual outstanding professional job on my home A/C system.

Great job did exactly what he said prompt on-time couldn't ask for anything better and very knowledgeable

Very pleased with the service I received from Cool Today. The technician was thorough and explained what he was going to do before the service began. Bob L.Bradenton, FL

Very helpful and was willing to discuss less expensive options for my goals. Really appreciate no hard selling. Quote seemed both fair and honest.

Lancelot was great! We just moved to Florida, and we shot questions to him left and right about the air conditioning and upkeep- he was very professional and knowledgeable. All is good!

Really nice guys, did a great job, fixed everything really quickly and with as little fuss as possible. Highly recommended!

Excellent customer service! Thanks for a job well done, Dennis! You and your crew stuck with it working through some tricky issues all with great courtesy.

Unfortunate he can’t be cloned.....just superb in every respect

Ryan Kittl was our plumber...very nice...efficient...took care of all of our issues . ..reasonable price...will absolutely use your company again in future and will recommend you highly to family and friends...sincerely Debra Keseleski

Work accomplished. Replaced capacitor under warranty. Discussed ultraviolet light replacement for next visit. Did regular maintenance service. Very professional demeanor.

Great experience. So far so good. New air conditioner have had the new one running for 45 minutes now and it feels NICE AND COOL!THANKS FOR THE QUICK SERVICE!

The service technician was on time. He alerted me of his intended arrival. He was thoughtful and wore shoe coverings upon entering our home. He explained what he was doing and completed his work quickly and professionally.

The technician was very knowledgeable and explained the options I had for my older system.

Great service!Adam was very personable and provided a detailed explanation of everything he did.

Chuck with Cool Today came out for a warranty check. Cool Today graciously honored the commitment and performed a thorough check to ensure everything was performing correctly. Kudos to Cool Today and their capable service technician.

Kim Wellman is the best !! Love her. Never want anyone else but her to do our service.

Jeremy arrived on time after phoning to let me know he was on his way. He was polite and spent time explaining the procedures I was interested in having done. Excellent service.

Never met a nicer man then Joe to service my air conditioning. He always so polite and takes the timeTo explain everything to you as well to show it to you. Never feels rushed at all. Does his job so effectively And so particular. Just want to say thank you to cool today for hiring this man. He surely sets the perfectExample for your company. Thanks Joe looking forward to seeing you at the next maintenance.Catherine Mills

Excellent customer service, very friendly.

Joe Z is hands down the nicest most honest repair person I have ever had in my home! He was able to diagnose the problem and had my air back on in such a short amount of time! Thank you Cool Today.

Todd Krause,arrived promptly,was very knowledgeable,answered our questions.

Jamarcus was beyond wonderful yesterday and very thorough with his job! He got my sink drain flowing great from up on the roof...and it even increased the power of the water coming out of my faucet in the kitchen! I SOOOO recommend him and this company for your plumbing needs! They are even coming back out to do a camera inspection on Friday of the line! WOW

Bought a new air conditioner about a week ago--Had the air conditioning ducts cleaned today--First time in 30 years--Chris Norris & Ron White were excellent service people--Came at the given time , were knowledgeable, and very efficient in their work--Explained what they were going to do and completed the job in excellent time--I liked that the company told us ahead of time what we could do to make the job go more smoothly(clearing areas below the vents and returns so that we saved time and aided in the operation)--Been with the company since 1978 (N&M then Cool Today)and have had multiple Installations and services provided from them--No complaints, great service--

These guys were awesome. They worked from 9-6 in the heat and then through a thunderstorm. Their work was excellent and I would highly recommend their services. I was very pleased with everything they did for us!

I needed a new a/c provider and my friend recommended CoolToday. I decided to replace my unit and had the pleasure of Michael R. and Erich T. as my installers. They were on-time, professional, courteous, and meticulous. I have a 3-story home so they got a lot of exercise that day but made the job look effortless. I have confidence that CoolToday is the right choice for me. Thank you Mike and Erich for all your hard work.

Very nice and professional. Quick service. I'm glad I purchased the service plan. :)

It's beyond my understanding how unintelligent these people are. My elderly mother wanted an outside door bell to hear the bell ring from outside. There was nothing originally wrong with the first doorbell a service man comes to install two different doorbells which buzzed inside my mom's house and charged her a couple of hundred dollars. After I called to complain several times before I was going to do a better business bureau complaint, I spoke to Mr. Steve Spangler who I t...hought I understood what my dilemma was. Today, after a very long period of wait, the new bell comes in and I speak to the service man. I told him what the original dilemma was. What do I come home to? Another doorbell inside the house that is not a bell, which doesn't seem to be connected right, and still are original request was never met. My mother still doesn't have an outside doorbell in case she's outside to hear if someone comes to the door. What a poorly-run company. It's not rocket science! See More

Good guys.

Great experience. Late in the day call he was still enthusiastic about my fan install!