Reviews

Positive: Punctuality, Quality, Responsiveness, Value

Positive: Punctuality, Quality, Responsiveness, ValueJordan did an incredible/ over the top job servicing our two a/c units!!!!!!!!! He was thorugh and honest. We will be requesting him on our next service

Positive: Punctuality, Quality, ResponsivenessJordan identified my problem immediately and quickly addressed it and fixed it.

Positive: Punctuality, Quality, Responsiveness, ValueKim Wellman is highly skilled, knowledgeable and an excellent communicator. As well, Kim thoroughly explains her work . I highly recommend Kim and will ask for her again.

Kenny did great. Thank you so much for your help in rerouting our lines. Cool today went above and beyond. We really appreciate it

Always on schedule, professional and knowledgeable. I strongly suggest you use them. Andrew did a great job with service and explaining the system. He is a winner. Andrew is very easy to talk with and understands your needs.

Courteous, knowledgeable, personable and professional... we would definitely welcome him back

Positive: Punctuality, QualityEddie called before he arrived and went right to work when he got here. He explained everything as he went about his work and answered all of my questions. He is a very pleasant and polite man. It was a pleasure having him in our home.

Great service and quick to get the work done! Chris the AC Tech was amazing! He’s so very friendly and a pleasure to have come out! Thanks again!

Cool Today is awesome. Very professional team, great customer service and great techs!Always responsive and very knowledgeable. Randy, Steve and Andrew, maintenance and service techs are AWESOME!!!

Positive: Punctuality, Quality, Responsiveness, Value

We appreciated prompt professional friendly service. Paul & partner would be recommended to anyone who asked about good service

Positive: Quality, ValueRepair always done correctly. Very honest, though this experience the communication was a bit lacking. You can't judge a continuing business relationship by just one experience. I use them for both home and business

We are very happy with Edwin. He found that our system is leaking gas. He refilled it and set appointment for a warranty technician to do the repair. We love our company Cool Today, because it giving us peace of mind. With it we are always sure that they will take care of all problems in time. Thank you Cool Today!

Positive: Punctuality, Quality, Responsiveness

Showed up on time. Did the job and

Positive: Punctuality, Quality, Responsiveness, Value

Positive: QualityI use Cool Today at 3 properties and the service is excellent at every location.

Positive: Punctuality, Quality, Responsiveness

Chris did a really great job to help me solve the problem. He is nice and patient. Really appreciate

Chris was great!!

The tech Chris Gruen was a great tech, knowledgeable, courteous, a fine employee to wear your Cool Today logo.

Positive: Punctuality, Quality, ResponsivenessSteven did a great job - professional and knowledgeable. Thank you for your excellent service!

Positive: Punctuality, Quality, Responsiveness, ValueEdwin is great, we always ask for him. He's truthful and doesn't try to talk you into buying something you don't need

Positive: Punctuality, Responsiveness

Positive: Quality

Positive: QualityVery friendly. Knowledgeable and helpful.Cleaned up after they were done.

Cody did a great job and took his time doing the work needed. He is very knowledgeable and I think he will have longevity in his plumbing career.

Positive: Quality, ResponsivenessPapa John Inglese is such a fine gentleman!!!I truly hope you are proud to have him representing your company!!

Positive: Punctuality, Quality, Responsiveness, Value

Positive: Punctuality, Quality, Responsiveness, ValueThe service was great deff will recommend to friends and family and using cool today for future Maintenance

Positive: Punctuality, Quality, Responsiveness, Value

Positive: Punctuality, Quality, Responsiveness, ValueMatt was great & very thorough! Great experience!

Cool Today is #1. I love this company!! This is the best company around. Honest and reliable. I have used them for regular maintenance on my A/C, replacing ductwork and cleaning my dryer vent. Their technicians go above and beyond your expectations. Rick was here today and was so thorough and helpful. I'm so happy he will be my regular maintenance technician. Call Cool Today, you will not be disappointed.

Positive: Punctuality, Quality, ResponsivenessAmy and Darby were both excellent. They were very thorough and explained everything to me and very professional

I am not pleased with the service that I received. The tech stated that he assumed that the issue was a filter rattling which it wasn’t. The second time out he stated he is now assuming it is a bad motor. In my opinion a tech should never assume anything. Ow he wants to order a motor and charge me another labor charge which is an outrageous amount. So I paid a labor charge the first time and the problem wasn’t fixed. Never mind my system is only 3 years old and I have a 10 year parts warranty. I have never heard of a company treating their customers this way. The tech stated that the system was working fine both times he was here and that is why he is just assuming. So if this doesn’t fix the issue then I will have to pay another labor charge for him to assume it is something else.

Positive: Punctuality, Quality, Responsiveness, Value

Positive: Quality, Responsiveness, ValueVery friendly and thorough

Chris presents himself professionally and proceeded through maintenance checks thoroughly and with care. We remain customers of Cool Today because of technicians like Chris. Thank you.

Positive: Punctuality, Quality, Responsiveness, ValueSteven arrived in a timely manner and was very professional as he performed my 6 month service which he did in a thorough, skillful manner. He gave me the confidence he was doing a great job checking my system.

Positive: Punctuality, Quality, Responsiveness, ValueBryan came to service my system. He was professional and friendly and knew exactly what he was doing. I was so pleased that I signed up for a maintenance program.

Positive: Punctuality, Quality, Responsiveness, Value

Positive: Punctuality, Quality, Responsiveness, ValueMichael was prompt and informative about the handlers that would best fit our needs and budget. He did not push any one option and was sure of the quality of the products. He is an asset to the company and inspires confidence to customers.

Positive: Punctuality, ResponsivenessDon is an outstanding technician.

Positive: Punctuality, Quality, Responsiveness, ValueAwesome and honest ,punctual .

Positive: Quality, Responsiveness

Positive: Punctuality, Quality, Responsiveness, ValueGreat company with knowledgeable and professional workers. Highly recommend

Positive: Quality, ResponsivenessAs usual we received excellent service that fixed the problem from a very nice and experienced person - we are most impressed with our experiences with all parts of this company

Positive: Punctuality, Responsiveness, Value

Positive: Punctuality, Quality, Responsiveness, Value

Positive: Responsiveness

Positive: Punctuality, Quality

Positive: Punctuality, Quality, Responsiveness, ValueThe shrould for the AC was instlled well and Austin evrn went the extra mile to use the paber bricks to ensure any opening inder my home was closed.

Vincent was terrific! He took his time and explained everything to me including discounts. Very courteous and professional and friendly. And right on time.

Mike was polite, and worked quickly and efficiently. As usual, I'm happy with my Cool Today maintenance agreement.

Positive: Punctuality, Responsiveness

We called them at 3:30 and Brian was at the house at 5:30. His service was extremely professional and explained very well what the issue was with out heating system.Cool today stands by their work. As a facility manager I know how Florida contractors can be. I highly recommend Cool Today and you’re lucky enough to get Brian, consider that as a bonus.

I had my six month HVAC maintenance done and Joe Zagorski was outstanding. He arrived on time, was friendly, efficient, professional and knowledgeable. I've had the pleasure of having Joe do my maintenance several times and always know that the job will be done right when he does it.

Positive: Punctuality, Quality, Responsiveness, ValueOur technician today was Dave. Excellent service and friendly!

Positive: ResponsivenessJeremy has excellent customer service and technical skills. Thanks for a job well done.

Positive: Punctuality, Quality, Responsiveness, Value

coolToday needs more people like Edwin. He is honest, hardworking and someone you can trust. Thanks Edwin.

The install team worked well, left no messes, and finished the demo and new install on schedule.

Positive: Punctuality, Quality, Responsiveness, Value

Positive: Punctuality, Quality, Responsiveness, ValueExcellent timely service.

Looking at replacing my 11 year old AC unit. NM rep Vince was very informative and helpful. Prices offerred were very competitive and in line.

He is very professional. Like him very much

Richard Wellman did a great job of servicing our air-conditioning system. It was friendly and very knowledgeable. He did a few extras at no charge which pleased us very much. I would be pleased to have him back next time.

Positive: Punctuality, Quality, Responsiveness, Value

Positive: ResponsivenessJordan was very clear in explaining what would be done, the time it would take, and how much I would be expected to pay for the work. He answered all my questions very clearly. He worked very efficiently. I feel confident that he did an excellent job.

Positive: Quality, Responsiveness, ValueAlways have gotten great service from professional people. I've used other companies but came back to CT because of their efficent and helpful people. Recommend them often to my friends.

They were very punctual and maintained a steady pace allday. They completed the job in my home in 1 day well maybe 10hrs total. Other companies told me 3 to 5 days.. They were very polite and respectful and anything they had to move they put back all organized . I highly recommend this company. Especially the two plumbers I had Timothy and Zachar . They are an amazing team.. SO I DEFINITELY RECOMMEND THIS COMPANY. PLUS I HAD SEVERAL ESTIMATES AND THERE PRICING IS THE BEST. They also came out today to help fix a small issue I had with a loose fixture in my bathtub.. No questions ..And they also sent out another technician Jon. He also Is very polite and helpful..Reccomend to everyone..

Positive: Punctuality, Quality, Responsiveness, ValueNice guy! Perfect representative of Cool Today.

Positive: Punctuality, Quality, Responsiveness, Value

Positive: Punctuality, Quality, Responsiveness, Value

Positive: Punctuality, Quality, ResponsivenessOur service person ... Justin ... arrived within the time window we were promised. Took time to explain everything he did .

Kim was just delightful and very thorough. She has a wealth of knowledge about all aspects of my system. I’m confident that she did a thorough check up and I should be good to go until the next service.Thanks Kim!

Plumbing, air conditioning, and electrical under one very capable roof – – now, that is a customer-friendly idea. Why deal with three or more companies with different policies and varying degrees of aptitude when you can make one call and let Cool Today take it from there. Serving Sarasota since 1963, they are driven by customer loyalty. Cool Today prides themselves on thousands of raving reviews over the past decades and has amassed a satisfied client list in the tens of thousands. Not only do they guaranteed the work of highly-skilled technicians, they even hire an outside company to do background screening on the very individuals who will be working inside of your homes. You want to feel safe and secure while work is being done, and with Cool Today, every i is dotted and t is crossed when it comes to putting the friendliest and most capable workers in your home or business environment.

Rated poorly for: Responsiveness, Quality, Value

Rated highly for: Quality, Value, Responsiveness, PunctualityJoe was thorough and helping me understand HVAC systems. He explained what was going wrong with mine, why it wasn't working properly, and what system would be best for my home. I had a lot of questions. He answered them patiently and with ample detail.

Rated highly for: Responsiveness, Punctuality, Quality

Requesting David for all future maintenance visits.

Phil was on time and did a GREAT JOB performing the normal CLEAN & CHECK on our HEAT/AC unit. I had also requested that the responding ‘tech’ arrive prepared to give me a ‘sales pitch’ on a new WIFI thermostat so we could monitor TEMPERATURE & HUMIDITY while we are away. Phil explained the NEST WIFI THERMOSTAT so well that we decided to buy the unit. On top of that, Phil was able to install it with no problems. All in all, it was a good day

Leo was extraordinary. He is very knowledgeable, professional, and respectful. Cool Today has been awesome. They found some issues with our new home that were under warranty. I would highly recommend them. All their employees speak highly of their employers, and that speaks HIGHLY!

Lancelot was great. Explained in terms a layman could understand and did a wonderful job servicing my AC system.

Rated highly for: Responsiveness, Punctuality, Value, Quality

Chris was very courteous and professional. We are 100% satisfied with the maintenance work performed by Chris @ Cool Today. Thank you, Chris and the entire team of Cool Today!!!

As always, Matt again did an excellent job. Thank you Matt

Rated highly for: Quality, Value, Responsiveness, Punctuality

Rated highly for: Value, Quality, Punctuality, Responsiveness

Rated highly for: Responsiveness, Punctuality, Value, QualityOur maintenance tech today was Amy and she was extremely knowledgeable and thorough while completing our service today. Amy has 6 years experience and it is definitely evident. I would highly recommend Cool Today and if you need maintenance be sure to ask for Amy!

Rated highly for: Quality, Value, Punctuality, Responsiveness

Rated highly for: Punctuality, Responsiveness, Quality, ValueVery professional and did a quality job.

I can't thank you all enough for taking such great care of us during the hottest summer I can remember. Special thanks to Jimmy Mullen:)

Joe Z is hands down the nicest most honest repair person I have ever had in my home! He was able to diagnose the problem and had my air back on in such a short amount of time! Thank you Cool Today.

Todd Krause,arrived promptly,was very knowledgeable,answered our questions.

Jamarcus was beyond wonderful yesterday and very thorough with his job! He got my sink drain flowing great from up on the roof...and it even increased the power of the water coming out of my faucet in the kitchen! I SOOOO recommend him and this company for your plumbing needs! They are even coming back out to do a camera inspection on Friday of the line! WOW

Bought a new air conditioner about a week ago--Had the air conditioning ducts cleaned today--First time in 30 years--Chris Norris & Ron White were excellent service people--Came at the given time , were knowledgeable, and very efficient in their work--Explained what they were going to do and completed the job in excellent time--I liked that the company told us ahead of time what we could do to make the job go more smoothly(clearing areas below the vents and returns so that we saved time and aided in the operation)--Been with the company since 1978 (N&M then Cool Today)and have had multiple Installations and services provided from them--No complaints, great service--

These guys were awesome. They worked from 9-6 in the heat and then through a thunderstorm. Their work was excellent and I would highly recommend their services. I was very pleased with everything they did for us!

I needed a new a/c provider and my friend recommended CoolToday. I decided to replace my unit and had the pleasure of Michael R. and Erich T. as my installers. They were on-time, professional, courteous, and meticulous. I have a 3-story home so they got a lot of exercise that day but made the job look effortless. I have confidence that CoolToday is the right choice for me. Thank you Mike and Erich for all your hard work.

Very nice and professional. Quick service. I'm glad I purchased the service plan. :)

It's beyond my understanding how unintelligent these people are. My elderly mother wanted an outside door bell to hear the bell ring from outside. There was nothing originally wrong with the first doorbell a service man comes to install two different doorbells which buzzed inside my mom's house and charged her a couple of hundred dollars. After I called to complain several times before I was going to do a better business bureau complaint, I spoke to Mr. Steve Spangler who I t...hought I understood what my dilemma was. Today, after a very long period of wait, the new bell comes in and I speak to the service man. I told him what the original dilemma was. What do I come home to? Another doorbell inside the house that is not a bell, which doesn't seem to be connected right, and still are original request was never met. My mother still doesn't have an outside doorbell in case she's outside to hear if someone comes to the door. What a poorly-run company. It's not rocket science! See More

Good guys.