Reviews

Leave us a review on your favorite review website.

CoolToday has always maintained the highest standards in customer service and satisfaction. We believe in giving our customers the best. While you can always take our word for it, you don’t have to. Read what our customers are saying about us.

Average Rating

(4.9 of 5) - 110 Reviews
May 20, 2019
Sandy B
5/ 5stars
Super nice guy, very efficient and got the job done
Source: Google
May 19, 2019
Frances R
5/ 5stars
Anthony arrived on time explained what was the issue with our plumbing. Answered my questions and very friendly.
Source: Google
Responded on May 19, 2019
Thank you for posting a favorable review on behalf of our technician. It means a great deal to us that you shared your 100% satisfaction. We look forward to serving you and your home for many years to come. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 19, 2019
Pat B
5/ 5stars
Excellent at fixing the AC problem quickly. A real professional!
Source: Google
Responded on May 19, 2019
Our priority is that you receive exemplary service, and we appreciate you taking your valuable time to recognize our efforts. You are the reason we strive every day for full satisfaction. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
May 18, 2019
Ingrid P
5/ 5stars
Source: Google
Responded on May 19, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 18, 2019
Dixey B
5/ 5stars
Great job, on time and efficient! Thankyou!
Source: Google
Responded on May 19, 2019
We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 18, 2019
Steve S
5/ 5stars
Vince spent a lot of time trying to get the compressor to run with no luck.He was pleasant and knowledgeable.We have Phil ( salesman ) coming out to give us a price on a new unit.Will see what happens.Bought a new carrierInstallation was neet and quick and clean.Paul and partner did a great job installing.Good job Steve
Source: Google
Responded on May 18, 2019
We enjoyed reading your review and appreciate you sharing your kind words with us. Thank you for acknowledging our technician’s customer service skills and technical knowledge. We look forward to our next visit. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 17, 2019
Christine E
5/ 5stars
Source: Google
Responded on May 19, 2019
We appreciate you sharing your positive rating. We appreciate the privilege to serve you and your home. Thank you for recognizing our efforts and exemplary service! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
May 17, 2019
justin s
5/ 5stars
Source: Google
Responded on May 17, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 17, 2019
Cecil F
5/ 5stars
Great estimate and quick install date for my new air conditioner.
Source: Google
Responded on April 18, 2019
J#1097203. We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 17, 2019
Michael H
5/ 5stars
Source: Google
Responded on May 17, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 17, 2019
Kathy C
5/ 5stars
Chris & Cody did superb quality work. Both were friendly and very knowledgeable. On time and knew what they were doing. I wish all service people were like them.
Source: Google
Responded on May 17, 2019
Thank you for acknowledging our hard-working technicians. They are experts in their field and have been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 17, 2019
Kathy S
5/ 5stars
Source: Google
Responded on May 17, 2019
We are pleased that you were fully satisfied with the level of service we provided. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 17, 2019
Susan B
5/ 5stars
Source: Google
Responded on May 17, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
May 17, 2019
Connie F
5/ 5stars
Kevin was very professional but personable at the same time. He assessed the situation, explained what needed to be done and why in terms non electricians were able to understand, and completed the job at hand most satisfactorily and at a fair price. My husband and I would seek his services in the future.
Source: Google
Responded on May 17, 2019
Thank you for acknowledging our hard-working technician. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 16, 2019
Jerry D
5/ 5stars
Paul Kemp does a great job, every time he is here to service our AC unit. He is very professional and explains exactly what he does.
Source: Google
May 16, 2019
nick d
5/ 5stars
Source: Google
May 16, 2019
Son N
5/ 5stars
Source: Google
May 16, 2019
Steven D
5/ 5stars
Excellent service performed. Jade was very professional, and did a great job. Very pleased!
Source: Google
May 16, 2019
Steven B
5/ 5stars
I truly appreciated the attention and professionalism provided by Michael Fuller during today’s emergency service call to restore operation of my AC. Michael expertly explained the failure cause and the fix prior to taking any action. He also provided preventive maintenance to avoid future failures and extend the life of my AC system.
Source: Google
Responded on May 16, 2019
Thank you for the favorable review you gave our technician. We agree that he is a meticulous expert in his field. It was satisfying that you decided to share your complete satisfaction with us. Thank you, once again, for your kind words. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 16, 2019
Karen M
5/ 5stars
Source: Google
Responded on May 17, 2019
We strive to make your every experience with us a positive and pleasant one. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 16, 2019
Christine S
5/ 5stars
Source: Google
Responded on May 17, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 16, 2019
Sally L
5/ 5stars
Source: Google
Responded on May 17, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 16, 2019
Daryl W
5/ 5stars
Both gentlemen were excellent they represented cool today and a very professional manner and they went above and beyond I'm a job they did on my house today I would recommend them to anybody
Source: Google
Responded on May 17, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technicians provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 16, 2019
Marie O
5/ 5stars
Couldn't be happier with the service and the knowledgeable technician.
Source: Google
Responded on May 17, 2017
#937386. Thank you so much for sharing the wonderful comments about your recent service. We are grateful for your loyalty! Please call upon us anytime you need our services. It is our pleasure to assist you. Sincerely, Austin Leach, Customer Service Representative, Plumbing Today, 941-921-5581 x.115 √
CoolToday Management
May 15, 2019
Stanley R
5/ 5stars
"VERY PROFESSIONAL" DID A VERY EXCELLENT JOB YOU ARE LUCKY TO HAVE HIM AS A EMPLOYEE.
Source: Google
Responded on April 17, 2019
J#1172826. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. Please call upon us anytime you need our services. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 15, 2019
David G
5/ 5stars
Source: Google
May 15, 2019
Jim O
5/ 5stars
2 simple jobs that were resolved quickly and professionally. I do think I should have been given some (monetary) credit for the more time consuming job - tightening a loose kitchen faucet- since Plumbing Today sold me and installed the loose.faucet in the first place. If it had been installed properly at the beginning, it would not have needed tightening now! When people ask me for a HVAC/plumbing/electrical recommendation I always recommend the Cool Today group; my summary is always “They do great work but they ain’t cheap!”
Source: Google
May 15, 2019
Bob S
5/ 5stars
Source: Google
May 15, 2019
Michael R
5/ 5stars
Great service. Explained pricing and options. Very easy process...Couldn't be more pleased....Great all around experience!!
Source: Google
May 15, 2019
Lisa T
5/ 5stars
Was able to take care of our duct work problem in one call. Knowledgeable. Friendly. Clean.
Source: Google
Responded on May 13, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 15, 2019
Lester R
5/ 5stars
Source: Google
May 14, 2019
Elle K
5/ 5stars
Source: Google
May 14, 2019
Ruth L
5/ 5stars
Source: Google
May 14, 2019
Duretta I
5/ 5stars
Source: Google
May 14, 2019
Misty M
5/ 5stars
Source: Google
May 14, 2019
Larry B
5/ 5stars
Source: Google
May 14, 2019
Patricia S
5/ 5stars
Cesar Evans was excellent today. Prompt, explained everything, He tested the backflow and submitted the results to the county. We thank him for his service.
Source: Google
Responded on January 25, 2018
J#918036. Thank you for acknowledging our hard-working technician. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Austin Leach, Customer Service Representative, Cool Today, 941-921-5581 x.115 √
CoolToday Management
May 14, 2019
Rob R
5/ 5stars
Source: Google
May 14, 2019
Bonnie D
5/ 5stars
Steven was polite and very helpful. He found gaps from the plumbing installation and used foam to fill the gaps. I was impressed with his thoroughness and his work ethic.
Source: Google
May 13, 2019
Ronald W
5/ 5stars
Edwin called to tell me he would be early and would that be OK.He was very efficient and did a nice job. Also he gave us a lot of good info about our a/c.
Source: Google
Responded on May 13, 2017
#925622. Thank you for acknowledging our hard-working technician. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Austin Leach, Customer Service Representative, Cool Today, 941-921-5581 x.115 √
CoolToday Management
May 13, 2019
Patti E
5/ 5stars
Great service! On time , clean and neat. Highly recommend Cool Today!
Source: Google
Responded on May 13, 2019
It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 13, 2019
Rebecca W
5/ 5stars
Kim takes great care of my a/c unit every time!
Source: Google
Responded on May 13, 2016
#145337. It is a pleasure to share your comments with our management and staff. We appreciate the privilege to serve you and your home. Thank you for recognizing our efforts and exemplary service! Sincerely, Latrina Flewellen, Customer Service Representative, Cool Today, 941-921-5581 x.115 √ (We apologize for the delay in responding to you; however, your google review was only recently posted.)
CoolToday Management
May 13, 2019
VICTOR R
5/ 5stars
Source: Google
May 13, 2019
Golf P
5/ 5stars
Very efficient. Great service tech.
Source: Google
Responded on May 13, 2019
Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 13, 2019
RICHARD B
5/ 5stars
Very professional went right to work, diagnosed a problem, came up with a solution. Best tech yet.
Source: Google
Responded on May 16, 2019
Thank you for acknowledging our hard-working technician. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 13, 2019
Fred A
5/ 5stars
Arrived as scheduled. Did a wonderful job of performing the routine maintenance on BOTH our units. HIGHLY recommend!
Source: Google
May 13, 2019
Bob G
5/ 5stars
Once again, we were very pleased with the service. The technician was very knowledgeable about the problem and how to solve it.
Source: Google
Responded on May 13, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
May 12, 2019
Lisa N
5/ 5stars
Source: Google
Responded on May 13, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 12, 2019
Jon P
5/ 5stars
Source: Google
Responded on May 13, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for inspiring us to deliver the best service in the area and to give you the best from TODAY! You are the reason we strive every day for full satisfaction. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 11, 2019
Jane D
5/ 5stars
David and Junior did a fine job installing my new air conditioner. They were efficient and very thoughtful. David was generous in explaining the system and answering my question. This was. major investment for me and when I looked at the system and realized how quiet and well it performed it made me feel good that I had gone ahead and gotten this done at this time.
Source: Google
Responded on May 12, 2019
Thank you for the favorable review you gave our technicians. We agree that they are meticulous experts in their field. It was satisfying that you decided to share your complete satisfaction with us. Thank you, once again, for your kind words. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 11, 2019
Vicki Z
5/ 5stars
Source: Google
Responded on May 12, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 11, 2019
Jack S
5/ 5stars
Jeremy is thorough, skilled, and competent. Worthy of my complete trust. Excellent job!
Source: Google
Responded on May 10, 2019
Thank you for acknowledging our hard-working technician. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 11, 2019
john l
5/ 5stars
Source: Google
Responded on May 12, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 10, 2019
M. L
5/ 5stars
So far so good......
Source: Google
Responded on March 11, 2019
Thank you for the opportunity to be of service to you. We treat you as family and are dedicated to provide 100% satisfaction. You may count on us to be there when you need us. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 10, 2019
Margaret S
5/ 5stars
Kim has expert knowledge and a real focus on giving great customer service. We felt totally confident in her abilities and she was professional throughout the appointment. Because of her, we signed a contract with Cool Today and request that she continues to be the technician for our account. Great experience!
Source: Google
Responded on May 12, 2019
It is our pleasure and privilege to service you and your home. Thank you for letting us know that you were pleased with your technician. Our priority is that you receive exemplary service, and we appreciate your time to recognize her efforts. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 10, 2019
Maria R
5/ 5stars
Source: Google
Responded on May 12, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
May 10, 2019
Tim S
1/ 5stars
I only gave them 1 star because I got a text saying they were coming but we didn’t order a plumber! Must have texted to the wrong number? I tried texting back but they only sent me this survey on how he did. Sheesh!
Source: Google
May 9, 2019
Jennifer S
5/ 5stars
Source: Google
Responded on May 10, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 9, 2019
Mike T
5/ 5stars
Very experienced and respectful.
Source: Google
Responded on May 10, 2019
We are pleased that you were fully satisfied with the level of service we provided. We truly appreciate your business and appreciate the opportunity to help you. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 9, 2019
Frank B
5/ 5stars
Andrew was actually early but called first. Was very thorough and courteous. Our semi annual check up on our units.
Source: Google
Responded on May 10, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 9, 2019
Rachel B
5/ 5stars
Source: Google
Responded on May 10, 2019
We appreciate you sharing your positive rating. We strive to make your every experience with us a positive and pleasant one. We strive every day to earn your trust and loyalty. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 9, 2019
Craig W
5/ 5stars
Source: Google
Responded on May 10, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 9, 2019
Robert W
5/ 5stars
Very pleased with how prompt, professional, and personable she was. Everything explained clearly and she even took care of some minor repairs for free which other companies might have easily charged for. Thank you for your help!
Source: Google
Responded on May 9, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 8, 2019
Timothy G
5/ 5stars
THOMAS was amazing! He explained as he went along and provided excellent service!! Thanks Tom!!
Source: Google
Responded on May 9, 2016
#222560. It is extremely important to us that we are respectful of your service needs. We are committed to provide you with competent and quality service during each visit. Your loyalty is greatly appreciated. Thank you for choosing Cool Today! Sincerely, April Stout, Customer Service Representative, Cool Today, 941-921-5581 x.115 √
CoolToday Management
May 8, 2019
carole c
5/ 5stars
Fred helped me by explaining what was needed to complete the job. He was very nice and helpful. Thanks much.
Source: Google
Responded on May 9, 2019
Thank you for posting a favorable review on behalf of our technician. It means a great deal to us that you shared your 100% satisfaction. We look forward to serving you and your home for many years to come. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 8, 2019
L
4/ 5stars
Source: Google
Responded on May 8, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
May 8, 2019
Louise T
5/ 5stars
Source: Google
Responded on May 8, 2019
J#1180717. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 8, 2019
Jamaicaneveragain M
5/ 5stars
very professional & informative, & polite
Source: Google
Responded on May 8, 2019
Our goal is to provide you with the best service experience each and every time you call upon us. Your satisfaction is our priority. We all enjoy being of service to you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
May 8, 2019
Robert D
5/ 5stars
As usual, the service provided by Cool Today were exemplary. Justin, was on time, thorough, and explained was was done and what additional options were available. Keep up the good work.May 8, 2019Amy Ross at Plumbing Today did a thorough job of inspecting all plumbing related issues and provided a review of all repair/replacement items that I may choose to address in the months/years to come or before selling the house.
Source: Google
Responded on May 9, 2019
We are very pleased that you found our technicians to be an asset to Cool Today! Thank you for taking the time to share your 5-star comments with our company and the online community. They have been certified to provide expert advice and trained to provide you with the best customer service available. It is our pleasure to give you the best from Today! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 8, 2019
Howie H
5/ 5stars
Source: Google
Responded on May 9, 2019
We are pleased that you were fully satisfied with the level of service we provided. It is our hope to create a long-lasting relationship with you. Please don’t hesitate to call on us again if the need should arise. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 8, 2019
Arda L
5/ 5stars
The young man that came to do my electrical evaluation was pleasant and courteous! He did a thorough job and made me feel very comfortable with him! I would recommend young man anytime
Source: Google
Responded on May 9, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 7, 2019
Thomas H
5/ 5stars
I decided to try Cool Today because I have not been pleased with other HVAC contractors. And am very pleased with the personal attention I received and the level of professional service and knowledge of the technician.5 stars
Source: Google
Responded on May 8, 2019
J#1178705. Thank you for choosing CoolToday. We dedicate ourselves to you and the comfort of your home. Please be assured that we will provide friendly, courteous, and efficient service at each and every visit. It is a pleasure to serve you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 7, 2019
Joann M
5/ 5stars
Your service people were very professional in dealing with us today. They explained what they were going to do and then went about it efficiently. They were concerned about cleanliness while they were working and fully cleaned up when they were done.Great service
Source: Google
Responded on May 7, 2019
J#1174372. Thank you for posting a favorable review on behalf of our technicians. It means a great deal to us that you shared your 100% satisfaction. We look forward to serving you and your home for many years to come. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 7, 2019
Jenni H
5/ 5stars
Cool Today were punctual, courteous, and informative with the installation of a temporary unit until our new unit would be installed. Both technicians treated me and my home with respect. This is the second time I have had to call someone since moving into our home four years ago. I wish we had called Cool Today the first time around. They will definitely be the company we call again and recommend to others.
Source: Google
Responded on May 7, 2019
J#1180057. Thank you for the favorable review you gave our technicians. We agree that they are meticulous experts in their field. It was satisfying that you decided to share your complete satisfaction with us. Thank you, once again, for your kind words. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 7, 2019
Bill M
5/ 5stars
Don did a great job cleaning and checking out our AC unit on a scheduled maintenance visit. Very professional.
Source: Google
Responded on April 16, 2019
J#1169679. Thank you for acknowledging our hard-working technician. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 6, 2019
Paul H
5/ 5stars
Source: Google
Responded on May 7, 2019
J#1180044. We are pleased that you were fully satisfied with the level of service we provided. Please don’t hesitate to call on us again if the need should arise. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 6, 2019
Jeffrey B
5/ 5stars
Fred was very helpful with explaining the details of our plumbing issue. He also provided options for our service and was able to book a follow-up based on our availability. Very fast and thorough service.
Source: Google
Responded on May 7, 2019
Thank you for the favorable review you gave our technician. We agree that he is a meticulous expert in his field. It was satisfying that you decided to share your complete satisfaction with us. Thank you, once again, for your kind words. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
May 6, 2019
Sheri R
5/ 5stars
Fred from Cool Today came for my plumbing and was professional and friendly. Answered any questions I had knowledgeably and without trying to push services I don't need. I've been doing business with Cool Today for over 11 years and will not go any where else.
Source: Google
Responded on May 6, 2019
J#1179194. Thank you for the favorable review you gave our technician. We agree that he is a meticulous expert in his field. It was satisfying that you decided to share your complete satisfaction with us. Thank you, once again, for your kind words. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 6, 2019
Masha R
5/ 5stars
Today Matt came tu service our ACHis knowledge integrity and professionalism was outstanding.We relay on him and trust his Judgment .
Source: Google
Responded on May 7, 2019
It is our pleasure and privilege to service you and your home. Thank you for letting us know that you were pleased with your technician. We look forward to our next visit. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
May 6, 2019
CHANDA F
5/ 5stars
He was very professional kind manored and did a wonderful job thanks a bunch
Source: Google
Responded on May 7, 2019
We enjoyed reading your review and appreciate you sharing your kind words with us. Thank you for acknowledging our technician’s customer service skills and technical knowledge. We look forward to our next visit. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
May 6, 2019
orlando m
5/ 5stars
Source: Google
Responded on May 7, 2019
J#1178625. We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 6, 2019
Sharrie B
5/ 5stars
Rick went over everything with us so that we would know what to expect and have no surprises.
Source: Google
Responded on May 7, 2019
J#1178708. We are so pleased that our comfort adviser provided you with top-quality service and advice. We are dedicated to give you a professional response, and one of our goals is to arm you with options that allow you to make the best possible choice for your home. We hope you come to expect this each and every time we service you and your home. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 6, 2019
roy
5/ 5stars
Danny was personable, courteous and professional he knew about the company and products. I trust that the service I will receive will be top quality. Thank you
Source: Google
Responded on May 7, 2019
J#1177689. Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 6, 2019
Carlos B
5/ 5stars
Source: Google
Responded on May 7, 2019
J#1178615. We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 5, 2019
Walter W
5/ 5stars
Great job!
Source: Google
Responded on May 6, 2019
J#1179979. Our priority is that you receive exemplary service, and we appreciate you taking your valuable time to recognize our efforts. You are the reason we strive every day for full satisfaction. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 5, 2019
Bill T
5/ 5stars
Source: Google
Responded on May 6, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 4, 2019
Susan C
5/ 5stars
Source: Google
Responded on May 6, 2019
J#1179847. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 4, 2019
Doramelia M
5/ 5stars
Source: Google
Responded on May 6, 2019
J#1168802. Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 4, 2019
Dennis H
5/ 5stars
Chris was very professional and fixed the issue promptly.
Source: Google
Responded on May 4, 2019
J#1179613. Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 3, 2019
Anita P
5/ 5stars
Excellent service. Joe was courteous, efficient and professional.He found our problem right away and fixed it. Gave recommendations on flushing line.
Source: Google
Responded on May 5, 2017
We appreciate you letting us know that you enjoyed your service! You are the reason we strive to create a great experience. Thank you for inspiring us to deliver the best service in the area and to give you the best from TODAY! Sincerely, Latrina Flewellen, Customer Service Representative, Cool Today, 941-921-5581 x.115 √
CoolToday Management
May 3, 2019
Randall W
5/ 5stars
Source: Google
Responded on May 4, 2019
J#1179447. We are pleased that you were fully satisfied with the level of service we provided. Please don’t hesitate to call on us again if the need should arise. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 3, 2019
Mary D
5/ 5stars
Source: Google
Responded on May 4, 2019
J#1179647. Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 3, 2019
Jonathan P
5/ 5stars
Source: Google
Responded on May 4, 2019
J#1178186. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 3, 2019
MATTHEW C
5/ 5stars
Vinny was great. Very knowledgeable and spares the time to explain everything and answer all my questions.
Source: Google
Responded on May 4, 2019
J#1179632. Thank you for acknowledging our hard-working technician. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 3, 2019
Connie T
5/ 5stars
Source: Google
Responded on May 4, 2019
J#1174084. We appreciate you sharing your positive rating. Thank you for recognizing our efforts and exemplary service! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 3, 2019
Evaleon H
5/ 5stars
Source: Google
Responded on May 4, 2019
J#1178189. Our goal is to provide you with the best service experience each and every time you call upon us. Your satisfaction is our priority. Thank you for recognizing our efforts and exemplary service! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
May 3, 2019
ron w
1/ 5stars
Called for a a/c tune up. 1st time ever that they never even cleaned anything. Been getting tune ups yearly by others and always cleaned the condenser coils.
Source: Google
May 3, 2019
Elizabeth B
5/ 5stars
Alayna C. did a great job with maintenance inspection on our plumbing today! She didn't try and hard sell us on products, she just told us the cost and the facts. We would request Alayna to do our plumbing inspection again. Thank you!
Source: Google
May 3, 2019
David S
5/ 5stars
Source: Google
May 3, 2019
Erika S
4/ 5stars
Source: Google
November 1, 2018
Taylor C
5/ 5stars
Joe Z is hands down the nicest most honest repair person I have ever had in my home! He was able to diagnose the problem and had my air back on in such a short amount of time! Thank you Cool Today.
Source: Facebook
October 2, 2018
Donald R
5/ 5stars
Todd Krause,arrived promptly,was very knowledgeable,answered our questions.
Source: Facebook
September 27, 2018
Hedy H
5/ 5stars
Jamarcus was beyond wonderful yesterday and very thorough with his job! He got my sink drain flowing great from up on the roof...and it even increased the power of the water coming out of my faucet in the kitchen! I SOOOO recommend him and this company for your plumbing needs! They are even coming back out to do a camera inspection on Friday of the line! WOW
Source: Facebook
September 17, 2018
Vincent L
5/ 5stars
Bought a new air conditioner about a week ago--Had the air conditioning ducts cleaned today--First time in 30 years--Chris Norris & Ron White were excellent service people--Came at the given time , were knowledgeable, and very efficient in their work--Explained what they were going to do and completed the job in excellent time--I liked that the company told us ahead of time what we could do to make the job go more smoothly(clearing areas below the vents and returns so that we saved time and aided in the operation)--Been with the company since 1978 (N&M then Cool Today)and have had multiple Installations and services provided from them--No complaints, great service--
Source: Facebook
August 18, 2018
Brian H
5/ 5stars
These guys were awesome. They worked from 9-6 in the heat and then through a thunderstorm. Their work was excellent and I would highly recommend their services. I was very pleased with everything they did for us!
Source: Facebook
July 27, 2018
Sunny R
5/ 5stars
I needed a new a/c provider and my friend recommended CoolToday. I decided to replace my unit and had the pleasure of Michael R. and Erich T. as my installers. They were on-time, professional, courteous, and meticulous. I have a 3-story home so they got a lot of exercise that day but made the job look effortless. I have confidence that CoolToday is the right choice for me. Thank you Mike and Erich for all your hard work.
Source: Facebook
July 21, 2018
Karen B
5/ 5stars
Very nice and professional. Quick service. I'm glad I purchased the service plan. :)
Source: Facebook
July 20, 2018
Rosetta P
1/ 5stars
It's beyond my understanding how unintelligent these people are. My elderly mother wanted an outside door bell to hear the bell ring from outside. There was nothing originally wrong with the first doorbell a service man comes to install two different doorbells which buzzed inside my mom's house and charged her a couple of hundred dollars. After I called to complain several times before I was going to do a better business bureau complaint, I spoke to Mr. Steve Spangler who I t...hought I understood what my dilemma was. Today, after a very long period of wait, the new bell comes in and I speak to the service man. I told him what the original dilemma was. What do I come home to? Another doorbell inside the house that is not a bell, which doesn't seem to be connected right, and still are original request was never met. My mother still doesn't have an outside doorbell in case she's outside to hear if someone comes to the door. What a poorly-run company. It's not rocket science! See More
Source: Facebook
July 19, 2018
Jonathan C
5/ 5stars
Good guys.
Source: Facebook
July 16, 2018
Mary P
5/ 5stars
Great experience. Late in the day call he was still enthusiastic about my fan install!
Source: Facebook