Reviews

Ryan Rossler was very professional, personable and very knowledgeable in his field. We got excellent service. He is an asset to Cool Today. The McShane's

Kenny and his team did an awesome job of installing our new A/C system. He had to deviate from the original plan and came up with an alternative that worked out better on the location and placement of the equipment. He answered our questions, and worked along with his crew to get the job done close to the timeframe he committed to. All of the guys were considerate of our house and did a good job on the cleanup. Now we just have to live with the system for a few days and make sure it is working perfectly! July 1, I had Brian come to my house to check on an issue that turned out to be a “ non issue”. He explained how the system worked, checked out everything and performed some maintenance. He was courteous, professional and a easy to work with. So far, The A/C side of Cool Today have been excellent and very customer driven.We had put in a call to Cool Today to service our Mitsubishi mini split which stopped working. Brian diagnosed the problem and explained the fix. He is a well trained technician and worked with us to get the parts ordered and labor part set up. He set up a temporary fix and we should be all set in a week. He represents. lol Today very well.

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueAndrew did an excellent job solving our air conditioning problems. He was very knowledgeable and went the extra mile to ensure we were completely satisfied. We could not ask for a better technician. Highly recommend this company for your heating and cooling needs. Great job Andrew!

Critical: Value

Positive: Professionalism, Punctuality, Quality

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Positive: Professionalism, Punctuality, Responsiveness

Positive: ProfessionalismVery knowledgeable and polite

Positive: Professionalism, Punctuality, Quality, Responsiveness

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueAndy was punctual, courteous and a terrific technician. You are fortunate to have him on your team. He thoroughly did his job excellently and I will request him for the next maintenance appointment!

Very nice and very happy

Maintenance service was done in a timely manner. Jade also cleaned off the outside coils.

Positive: Professionalism, Punctuality, Quality, ResponsivenessEdwin is always terrific !

Critical: Responsiveness

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueEvery time just great experience. Very professional and efficient. Thank you

Positive: Professionalism, Punctuality, Quality

Kevin is great!

I love having Joe Zagorski service our AC. He is punctual, personable, efficient, direct, and thorough.

Positive: Professionalism, Punctuality, Quality, Responsiveness

Awesome !!! Quick and efficient next day service as I have to back to Canada

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Positive: QualityFast friendly and professional

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI will only use: Cool Today, Plumbing Today and Electricity Today services, for our home. I truly appreciate their quick responsiveness and professionalism. They are an A+ company!

Very polite and knew what he was doing.

Kenny was friendly and efficient. Everything went well. Thanks!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Positive: Professionalism, Punctuality, Responsiveness

Positive: Professionalism, Quality, Responsiveness

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Positive: Quality, Responsiveness, Value

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

David, the technician, did a great job of thoroughly going over the entire system for the preventive routine check and inspection. Our newly installed unit had sent out the stinky odor when the hot air is blown in due to the cold weather. He simulated the scenario but we did not smell the odor this time. I asked him to post that in the bulletin to see if this is because of new system or anything else other customer(s) were experienced too.

Positive: Professionalism, Quality, ResponsivenessThey got a great person on site as quickly as possible and they fixed my plumbing problem effectively. Otherwise I would have been with out water to the house until Monday.Thank you

I have lived in Florida for just four years, but, have been fortunate to have had Cool Today for all four years. I invested in the Annual Maintenance program for HVAC, electrical and plumbing and it's been worth every penny. The periodic system inspections are quick, thorough and no additional charges incurred even when minor repairs were needed. Service techs have always been courteous, friendly and have explained everything they were doing and the reasons for doing it.

Amy Ross was so professional and explained in detail the status of our air conditioner. This is the 3rd time she has done our maintenance and we have been well taken care of. Her manner is friendly and professional and very knowledgeable. Amy is a testament to Cool Today. We will continue to request her for or service.

We ordered two toilets for our home to compliment our on going renovation. I called Cool Plumbing Today early this morning (3/12/2020) and requested their help installing one toilet and check the one that we installed. I was told that they could have someone out between 2PM- 6PM. Kory showed up sightly after 3 and went right to work. He Identified the problem with the toilet I installed. He didn't be-little me, just explained on how to get it fixed. Very professional and knowledgeable. I said go for it. It was fixed within min. He then went on to install the master bath toilet. I have installed toilets many years ago. This young man, didn't waste any time. He was done in a relatively short period of time. The one thing that impressed me about this young man was his enthusiasm and can do attitude. He was smiling when he got here and he was smiling when he left. Certainly an asset to this Company. He appears to have the potential for more responsibility. I will pass on to my friends and family the name of Cool Plumbing Today. The price was fair as well!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

He did a great job.

Matt was timely and quick. Informed me of condition on A/C units. Scheduled necessary follow up. Pleasure having him to service units.

Positive: Professionalism, Punctuality, Quality, ResponsivenessOur AC stopped working and I called at 4:15pm thinking there's probably no way someone would be able to have a look the same day. Spoke with a lovely lady called Susan and she said someone would be with us that evening. An hour later, Edwin arrived and fixed the problem within 20 minutes. Super service, would definitely recommend!!!

Prompt, Professional and Friendly

Positive: Professionalism, Punctuality, Quality, ResponsivenessGood communication throughout the serving visit. Each new/replacement part explained and shown to the homeowner. Very courteous and respectful. Put on shoe covers each time he entered the home. Showed up on time.

Steve was friendly, informative, AC repair was done efficiently and well. He went beyond the call of duty in accommodating the studio schedule, explaining everything, and I'm extremely happy with the service and his professional demeanor. AC works perfectly and Cool today is the best!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Dan Grey was terrific. He was polite and very helpful and got everything done in a timely manner. We greatly appreciate his fine service.

Positive: Professionalism

My A/C tech was Chris Mattingly with whom I have had the pleasure of having on a previous special service call out and as before he is wonderful, professional and exceeds my expectations each and every time he responds for Cool Today.A great and helpful guy.

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueCool Today provides excellent service. Chuck was on time and fixed everything that needed attention professionally.

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueAmy Ross did an excellent job today. She changed the filters and cleaned everything concerning them. In addition to being extremely competent and professional, she is friendly, knowledgeable and efficient. I will be sure to request her whenever I have to contact you. She is truly an asset to your company. Enid Morris

Fabulous!! Thanks

Thanks to Joe DiVerde for my easy AC quote!

Positive: Punctuality, Quality, Responsiveness, ValueTodd McVicor was very friendly yet stayed professional during the service call. He took the time to explain everything that he was doing so I could make an informed decision when necessary. Todd was courteous and treated his trainee Wes as an equal. It was nice that they arrived early for the service call.

I've been a customer of Cool Today for over 19 years and just love everything about this company. You are at a win-win with them. Christopher Satterfield was amazing, as well as the 2 technicians that came, one to do maintenance (Clayton), and one to check on the refrigerant issue. Thanks so much!

The staff at Cool Today is the best! Our techs Amy (last fall) and Matthew (today) are true professionals. Have been Cool Today customers for more than 5 years and highly recommend them for AC/Heats service. 5+ Stars!

Positive: Quality, Responsiveness, ValueThe staff member was pleasant, prompt and thorough.

Steve was our technician. He figured out what was wrong with our thermostat and fixed it. He also explained what was wrong very clearly. We couldn’t have been happier with his service .Peggy

Positive: Punctuality, Quality, Responsiveness, ValueExcellent work , thank you lots. If we could give you a ten we would.

I have used Cool Today in the past to install a new AC unit and was very pleased with their service and professionalism. Yesterday I used them again to install a new water heater. We had a small "glitch" to begin with, but placed a phone call to Dan, and he resolved the situation in a very positive manner.Austin and Brandon were the "hands on" guys the performed the actual install. They were professional and personable and I was very happy with the end result.Once again, I recommend this company highly.

Positive: Punctuality, Quality, Responsiveness

Amy Ross is amazing....she is friendly courteous and an expert in doing her job as well as informing me of any issues that either need to be addressed now or in the near future.

Paul was at our home today. What a great man, very professional and a great representative of Cool Today. I couldn’t ask for a better service experience. We will be forever customers.

Ryan called to say he was on his way...20 minutes later he was at our door. We explained our 3 issues. He immediately had a good grasp of the situations, explained why we might be having these problems, assured us that they would be fixed quickly with a guarantee. He prepared an estimate which we approved and he went out of his way to get the job done to our satisfaction. We have had many experiences with other plumbers in many properties we previously owned and this was one of the best. We won't hesitate to have Ryan back should the need arise.

Positive: Quality, Responsiveness

Fantastic, Brian did a great job I could not ask for anything better. A total professional. The system is up and running great. Thanks Brian.

Chris is outstanding, as a tech, and as a human being. Please always send him for our future needs.

Positive: Punctuality, Quality, Responsiveness, ValueCool today is awesome, Kim W is amazing though! She was on time, professional, speedy and thorough! My mutt loved her right away, she is efficient and professional while still being fun to talk to. 10/10 would definitely recommend :)

Very knowledgable and takes it one step at a time and makes sure everything is done right - asks if i have questions and discussed options - felt very comfortable - he did it all - excellent

Great experience! They were here right on time, the whole unit was done and working within 2-1/2 hours. Both men were polite, courteous, shook my hand and thanked me for my business! If I HAD to buy a whole new system, you all were the best! Thank you, Cool Today!

Michael Fuller was the service tech who performed a HVAC tune up at our home. He was punctual, friendly and very knowledgeable. Unfortunately for us he found an issue. He explained and demonstrated the need for the repair. We trusted him and authorized the work. We were very impressed with Michael and Cool Today. We will definitely use their services again.

Positive: Punctuality, Quality, Responsiveness, Value

Very good

Great company and even better service each and every time. Electric, Air Conditioning and/or Plumbing. So far, they have delivered everything as advertised and promised.

Very thorough

Positive: Punctuality, Quality, Responsiveness, ValueHe was professional polite and very helpful. They helped

Positive: Punctuality, Quality, ResponsivenessHe arrived earlier than stated and did the job quickly and efficientlyHe answered all mt questions and explained everything.

Positive: Punctuality, Quality, Responsiveness, ValueVery good service. Polite and informative. Ansered all questions.

Positive: Punctuality, Quality, Responsiveness

Positive: Punctuality, Quality, Responsiveness, ValueAll good.

We are long time customers. They are professional, competent, responsible and reliable. Highly recommend this company. A special thanks to Matthew who is extremely knowledgeable and a pleasure to deal with. Thank you for your years of service.

Initially I was a bit nervous trying a new company. Brian’s Professionalism , his knowledge as well as his ability to explain each step, quickly had me realizing that we made the right choice.Thank you for sending him. I will gladly recommend him and your company to others.Sincerely,Janet Hans

great service and friendly as always

Critical: Punctuality, Quality, Responsiveness

Positive: Punctuality, Quality, Responsiveness, Value

Positive: Punctuality, Quality, Responsiveness, ValueThis is a great company to rely on here in Sarasota. A service call with a dilemma was extremely responsive with a delightful and experienced professional that got the job done quickly and inexpensively. We will keep their contact in our cell phones. Great Job !!!!!

Positive: Punctuality, Quality, Responsiveness, ValueBest HVAC, Plumbing and Electrical company in the area!

John is an excellent employee for your company and have nothing but the highest praise for his client interface and his easy going but yet professional attitude in answering various questions. John is an excellent advert for your company.

On time, courteous and professional. Did a great job and made a very satisfied customer

Been doing business with Cool Today for over 10 years. Great company for all plumbing, A/C repairs and service. Always show up in the 2 hour window they said they would.

Paul was knowledgeable and very professional - a definite asset to the company. That goes for his assistant also! Thank you both.

Joe Zagorski was fantastic! He called telling me he would be at my home and arrived promptly. Went to work right away and found the problem and fixed it. I was very happy with his excellent service and professionalism. He is an asset to your company.

Derek was indeed a pleasure to work with and a guy of great affordable ideas

I can't thank you all enough for taking such great care of us during the hottest summer I can remember. Special thanks to Jimmy Mullen:)

Joe Z is hands down the nicest most honest repair person I have ever had in my home! He was able to diagnose the problem and had my air back on in such a short amount of time! Thank you Cool Today.

Todd Krause,arrived promptly,was very knowledgeable,answered our questions.

Jamarcus was beyond wonderful yesterday and very thorough with his job! He got my sink drain flowing great from up on the roof...and it even increased the power of the water coming out of my faucet in the kitchen! I SOOOO recommend him and this company for your plumbing needs! They are even coming back out to do a camera inspection on Friday of the line! WOW

Bought a new air conditioner about a week ago--Had the air conditioning ducts cleaned today--First time in 30 years--Chris Norris & Ron White were excellent service people--Came at the given time , were knowledgeable, and very efficient in their work--Explained what they were going to do and completed the job in excellent time--I liked that the company told us ahead of time what we could do to make the job go more smoothly(clearing areas below the vents and returns so that we saved time and aided in the operation)--Been with the company since 1978 (N&M then Cool Today)and have had multiple Installations and services provided from them--No complaints, great service--

These guys were awesome. They worked from 9-6 in the heat and then through a thunderstorm. Their work was excellent and I would highly recommend their services. I was very pleased with everything they did for us!

I needed a new a/c provider and my friend recommended CoolToday. I decided to replace my unit and had the pleasure of Michael R. and Erich T. as my installers. They were on-time, professional, courteous, and meticulous. I have a 3-story home so they got a lot of exercise that day but made the job look effortless. I have confidence that CoolToday is the right choice for me. Thank you Mike and Erich for all your hard work.

Very nice and professional. Quick service. I'm glad I purchased the service plan. :)

It's beyond my understanding how unintelligent these people are. My elderly mother wanted an outside door bell to hear the bell ring from outside. There was nothing originally wrong with the first doorbell a service man comes to install two different doorbells which buzzed inside my mom's house and charged her a couple of hundred dollars. After I called to complain several times before I was going to do a better business bureau complaint, I spoke to Mr. Steve Spangler who I t...hought I understood what my dilemma was. Today, after a very long period of wait, the new bell comes in and I speak to the service man. I told him what the original dilemma was. What do I come home to? Another doorbell inside the house that is not a bell, which doesn't seem to be connected right, and still are original request was never met. My mother still doesn't have an outside doorbell in case she's outside to hear if someone comes to the door. What a poorly-run company. It's not rocket science!

Good guys.