Reviews

Kim Wellman is one their top people. Nice lady, very professional in ac world.She has been taking care of home for many years.

Excellent experience, courteous and timely service

Showed up on time and great customer service, two properties.

Pleasant and efficient service.

Jim Piatt was on time and very thorough, professional, and personable. I trust him with his recommendations for my system. He has a positive demeanor. I will ask for him next time!

Cody McGuire was exceptionally competent, friendly and professional. Even at his young age one could see that he has a firm grasp of customer service as well as plumbing knowledge. Just found my go to plumber.

Excellent

Having used Cool Today for years, I admit you do take for granted that they are very neat and clean. All drug tested for your peace of mind. Very professional and knowledgeable with individual expertise. But it always strikes you how they are obviously more than a step above their competition. Very pleased with how thorough they perform their jobs. Great peace of mind knowing they will take care of your problems the best way possible. And stand behind their work. Great company with excellent service.

Outstanding service, best value for money, always on time always professional, Lancelot is our favorite service professional ever, what a great guy

Great service: prompt, friendly & knowledgeable! Thanks so much!Both Edward O & Joe D we’re awesome!

Amy Ross was awesome! Totally professional and knowledgeable with the questions I asked ! Great personality and great smile as well ! This is a new a/c unit for me , I have faith that I will be taken care of !

We are very pleased with the service work! Randy is efficient and professional .

EXCELLENCE!!!!

Steven was very professional and knowledgeable. He identified and solved the problem efficiently.

CoolToday does a great job with service. Technician explained what he was doing and why.

Hagbor is a smart A C technician performed job with extremely well and he is very courteous and friendly

Danny Gilmore did anOutstanding job servicing our AC unit. Always request his expertise when my AC unit is due for service.

On time, efficient and instructive, not to mention a great tech

Always thorough and trustworthy!

Service call $ 89 dollars, which is very reasonable and understandable Personally I think that is too low$675 quote for replacing a blower motor in air handle?? Part was under warrantyMe: how long will that take you?Tech: 1 hourMe: include fan?Tech: no just laborHere is the good news, it did include the original $ 89 service call$225-300 should do that trickLet move into plumbing today, same companyHad a water heater installed in 2016(7year warranty)The water heater is making so much noise we are having a hard time sleeping @ night after a shower( to plumbing today/cool today credit I haven’t called it to complain )I am so disappointed in their customer service and truly ashamed we spent over 18000 dollars with this company, that I will not even allow them to come backTheir complaint division is so back up that they provide you a fake phone to owner which he never answer and you can’t leave a messageSTAY AWAY FOR THIS TERRIBLE COMPANY

Our HVAC died in early August, while we were out of town. The house was in the mid to high 80s 24 hours a day. We contacted Cool today, who sent out someone to provide an estimate. Unlike other companies who immediatley just wanted to sell us something and get us out of their way, our estimator spent half a day assessing the situation, then called us and provided a very detailed explanation of our issue. Duct work to small, condenser died, etc, etc. He told us in detail everything that had to be done. With a few days a team was at the house repairing and installing necessary ductwork and installing the new equipment. The onsite manager/estimator sent us pictures of everything they were doing. We have now been back in Florida and the AC is perfect, we can't even hear it!! Thank you Cool Today.

Jimmy is a true professional. He explains all and offers no surprises. Not your typical salesman.

Called to schedule service call. . Excellent service Cesar (service person) was punctual, friendly, and provided excellent service. Answered all my questions and took time to explain what he was doing. An excellent job. Checked and doubled check to be sure everything was good. Service people have always been well spoken, well groomed, friendly, and punctual and they know what they are doing.All newborn Rjweeec parts. Installed and double checked. Ma

Tech very knowledgeable and professional. Very courteous!

Rick called and came a little earlier than our appointment which was great for us. He was professional and explained everything clearly. Great experience for us.

Great explanation of issue and very personabl .

Cool Today provides excellent service! Mike was great - friendly, efficient, and knowledgeable. I love Cool Today!

Amy is thorough. Excellent!

We do not always see eye to eye on everything, but thank you for your hard work, and for leaving us feeling taken care of and valued as a customer.

Cody did a great job.

Paul is an excellent representative for your company. He is a true professional and does a fantastic service job.

My comfort advisor, Vincent, was very respectful, compassionate, extremely helpful and has an excellent personality! Yes he does deserve a raise! This company works with you and your all your needs. Thank you Cool Today for all your help!

Sales person worked with a time that was good for us. He explained the functions of different air conditioning units and which ones would probably be best for us. He didn't try to sell us the most expensive unit, He offered us different times to get the new unit installed and how long it would take. We don't have our unit in yet because of our schedule, but if we would have been available it could have been put in as early as today.

He isolated the problem within 10 minutes of being on site. Did a temporary fix while waiting for a warranty part to come in.One comment, while don't mind paying for good service and I understand background overhead you're labor rates are indeed high.While I would recommend your service I would warn people they might get a nosebleed from the altitude.

Peter came out to evaluate our situation and did some extensive educating along with the inspection. We are very pleased with him and feel once the problems are corrected we will all be a lot healthier, pets included. I had another company give a quote and although they cost less they didn't check all the areas that Peter did so they didn't see the organisms growing. Speaking for myself I'd rather pay a bit more and get good quality work and peace of mind that our family breathes healthy air and not inhaling spores. I thank Peter for his time and patience.

Extremely pleasant and patient. I had a bunch of questions which he took the time to answer and explain things to me. Did a thorough job and also reviewed everything with me.

Rob was helpful and knowledgeable.

High quality company. The sales person (Vincent) was very professional and proud to work for the company. He was knowledgeable and helpful in making my decisions.

The man came to the house discussed the credibility of his company & Coscoe's, but didn't inspect the ducts or give me a ballpark idea of cost. When he Laughed he said he would do it on his computer at home and get back to me in 2 days with a price bid....& I've never heard from him since..

Steve did a fine job-very knowledgeable & thorough

Joe is a super repairman and person. Great job and very pleasant experience.

Excellent, courteous, knowledgeable and on time. A one service as always from Cool Today and their staff!

Donald was fast, knowledgeable, and Professional.

Cody arrived on time and did a thorough inspection and repaired the items that need repair. Cody is a true professional and has the talent to became a leader and mange others.

Edward was awesome. He explained everything to me . I would recommend him to anybody.

Chris at CoolToday is a great person to deal with. Prompt, direct and professional.

Cody was very professional, easy to understand and served us very well today. Thanks Cody!

Lancelot was very thorough and did an excellent job! We hope that he can come for our next maintenance check.

Superb!

Matt was on time. He was very personable and understood what I needed. He said he'd sent me a bid today and did so I a very short time. He also arranged for a visit from a colleague who can address my other questions. He was exactly what you want in a capable service tech.

Robert was great! He discovered the problem quickly, explained the fix, made the repair and, after making sure I was happy with the resolution, he was on his way.

Amy was right on time. Very professional. It was a pleasure to have her take care of the maintenance on our A/C unit.

Excellent!

Toby worked hard and did a great job.

Donald was exceptionally professional and expeditious in diagnosing and repairing our air conditioning malfunction. He even made the extra effort to determine if the failed part was under warranty, which it was. Cool Today is very fortunate to have Donald on its staff and we, the customers, benefit as a result. I highly recommend Cool Today and will, if possible, ask for Donald in the future.

This is a very professional group.

Chris was professional, courteous, experienced and knowledgeable. Highly recommend him and his company.

Great company. Stands behind what they say they'll do. Technician, Paul, was polite, prompt, experienced, and thorough in fixing our problem. Would highly recommend Cool Today!

I can't thank you all enough for taking such great care of us during the hottest summer I can remember. Special thanks to Jimmy Mullen:)

Joe Z is hands down the nicest most honest repair person I have ever had in my home! He was able to diagnose the problem and had my air back on in such a short amount of time! Thank you Cool Today.

Todd Krause,arrived promptly,was very knowledgeable,answered our questions.

Jamarcus was beyond wonderful yesterday and very thorough with his job! He got my sink drain flowing great from up on the roof...and it even increased the power of the water coming out of my faucet in the kitchen! I SOOOO recommend him and this company for your plumbing needs! They are even coming back out to do a camera inspection on Friday of the line! WOW

Bought a new air conditioner about a week ago--Had the air conditioning ducts cleaned today--First time in 30 years--Chris Norris & Ron White were excellent service people--Came at the given time , were knowledgeable, and very efficient in their work--Explained what they were going to do and completed the job in excellent time--I liked that the company told us ahead of time what we could do to make the job go more smoothly(clearing areas below the vents and returns so that we saved time and aided in the operation)--Been with the company since 1978 (N&M then Cool Today)and have had multiple Installations and services provided from them--No complaints, great service--

These guys were awesome. They worked from 9-6 in the heat and then through a thunderstorm. Their work was excellent and I would highly recommend their services. I was very pleased with everything they did for us!

I needed a new a/c provider and my friend recommended CoolToday. I decided to replace my unit and had the pleasure of Michael R. and Erich T. as my installers. They were on-time, professional, courteous, and meticulous. I have a 3-story home so they got a lot of exercise that day but made the job look effortless. I have confidence that CoolToday is the right choice for me. Thank you Mike and Erich for all your hard work.

Very nice and professional. Quick service. I'm glad I purchased the service plan. :)

It's beyond my understanding how unintelligent these people are. My elderly mother wanted an outside door bell to hear the bell ring from outside. There was nothing originally wrong with the first doorbell a service man comes to install two different doorbells which buzzed inside my mom's house and charged her a couple of hundred dollars. After I called to complain several times before I was going to do a better business bureau complaint, I spoke to Mr. Steve Spangler who I t...hought I understood what my dilemma was. Today, after a very long period of wait, the new bell comes in and I speak to the service man. I told him what the original dilemma was. What do I come home to? Another doorbell inside the house that is not a bell, which doesn't seem to be connected right, and still are original request was never met. My mother still doesn't have an outside doorbell in case she's outside to hear if someone comes to the door. What a poorly-run company. It's not rocket science! See More

Good guys.