Heat Pump Installation

1) You schedule your appointment

Call us at (800) 226-2636 or contact us online to schedule your appointment. If you schedule online, we'll call you as soon as we can to confirm your appointment.

2) You tell us about your needs

We'll send one of our techs to talk with you about your heating and cooling needs and calculate what size heat pump you need—all for free. They'll make sure you're comfortable with the entire installation process. Then, you'll get the best heat pump options (with upfront pricing) for your home.

3) We install your heat pump

Once you choose a system, we'll install your heat pump—most likely in the same visit. We'll make sure your system is working properly and clean up after ourselves before leaving your home.

4) We make sure you're comfortable

After you get your heat pump installed, we'll make sure you have the chance to talk with us about any issues you had. If you didn't receive world-class service, we want to know about it.

This is just a sneak peak of the promises we make to our customers. See all of our guarantees and warranties.

5-year lemon guarantee

If the compressor on your new heat pump fails within 5 years of installation, we'll replace your entire outdoor unit—absolutely free.

10-year parts and labor warranty

If the equipment on your new heat pump fails as a result of a manufacturer’s defect within 10 years of installation, we'll repair or replace all comfort system components.

Think it's time to replace your heat pump? You're probably right if your current one:

• Is 15+ years old. Heat pumps have a lifespan of roughly 10–15 years. If yours is approaching that age, you should start looking into replacing it.
• Needs a lot of repairs. Repair costs add up quickly. A general rule of thumb: If the cost of the repair multiplied by the heat pump's age is more than the cost of a new unit, it's usually more cost-effective to invest in a new system.
• Doesn't keep you comfortable. If your home is consistently hotter/colder than you want it to be, this usually means your heat pump is either the wrong size or on its way out. In both cases, you're usually better off replacing your unit with a new, efficient one.
  
• Has an expired warranty. This means the manufacturer will no longer guarantee the performance of your heat pump. If an expensive part dies— like the compressor, which usually comes with a longer or even limited lifetime warranty—you'll have to cover the entire cost out of pocket, which may not be worth it compared to buying a new unit.